Becky Heeley

[Becky Heeley @Becky_Heeley]

@OctopusEnergy make me laugh claiming to have the best customer service… that’s false advertisement! They can’t even follow up when they say they’re going to. We’ve spent months ringing them for nothing to be resolved. Too many tentacles in too many pies. 🐙🚫

[Becky Heeley @Becky_Heeley]

@sainsburys Bought from Harrogate Sainsburys store

[Becky Heeley @Becky_Heeley]

@ZigZagGlobal hi, I created a return through your portal. I was given a label for DPD collection and advised DPD would contact me with an hour time slot for chosen day. Haven’t heard anything from DPD and can’t create another return - what do I do?

[Becky Heeley @Becky_Heeley]

@AntlerLuggage Hi - okay. I have DM’d you. Thanks

[Becky Heeley @Becky_Heeley]

@AntlerLuggage it says on your website your customer service team aim to get back after 3-5 days - I emailed twice now about a faulty case you sent me and have heard nothing back.

[Becky Heeley @Becky_Heeley]

@baker_kaja @AntlerLuggage I’ve had the exact same experience! Thought I was ordering from a prestigious company, especially given the price I’ve paid for their product.

[Becky Heeley @Becky_Heeley]

@TheBHF turning their noses up at a perfect condition bed frame and headboard because it’s a divane bed base! To the tip it goes. What a waste! As if a charity, based on donations, would have such policies 😅

[Becky Heeley @Becky_Heeley]

@HSBC_UK I have but I can’t get through and I need immediate access.

[Becky Heeley @Becky_Heeley]

@HSBC @HSBC_UK how are you meant to do this stage on getting your app unblocked if you can’t get on your app because it’s blocked to generate security code? #worstbankever

[Becky Heeley @Becky_Heeley]

@HSBC_UK It doesn’t! No options are for if you’ve been BLOCKED from the app/online banking because you entered the wrong password.

[Becky Heeley @Becky_Heeley]

@UPS Thank you - I have sent tracking number in a private message.

[Becky Heeley @Becky_Heeley]

@UPS how do I contact you about a parcel at your depot that doesn’t have correct documents to ship abroad please? I don’t know how to send you these documents or get my parcel back!

[Becky Heeley @Becky_Heeley]

@WebBlinds four deliveries worth, 10 samples down, and every time Web Blinds send the wrong order!!! Great service guys 👌🏻

[Becky Heeley @Becky_Heeley]

@TeamKnowhowUK @SamsungUK @becky I’ve spent all morning on the phone. Been passed over to over 10 different Currys colleagues. None of whom want to help. @curryspcworld don’t want to abide by their warranty or exchange guidelines. Awful awful experience

[Becky Heeley @Becky_Heeley]

@curryspcworld terrible service - sold us a broken Samsung TV. Past 28 day refund period as moved house so TV remained in box till now. TV got all it’s safety stickers still on screen / remotes not even out of packets and yet won’t help us exchange👎🏻 2/10 @SamsungUK

[Becky Heeley @Becky_Heeley]

@SamsungUK how come you can trade in an old device for a watch size 40mm but not for the 44mm size? Is that not a bit discriminate against those who may need a bigger size 😳🤯

[Becky Heeley @Becky_Heeley]

@RoyalMail once again failing smaller businesses. Why wasn’t this posted through my letter box (which does fit) or left as stated? Instead taken to your depo for an extra 48 hours. @BloomandWild please change your couriers😭😭

[Becky Heeley @Becky_Heeley]

@jessops @jessops once again not heard back from you with regards to my order?? What’s going on??

[Becky Heeley @Becky_Heeley]

@jessops my order is severely late - is it going to come one day or can I get a refund then?

[Becky Heeley @Becky_Heeley]

@jessops Yes. It’s 12370817. We haven’t had any contact back from your company regarding this order and are truly confused’