Becoming Retail

Helping the retail industry define retail leadership amidst digital transformation | Follow the journey with @RetailRobGarf + @MGTalksRetail

[Rob Garf @RetailRobGarf]

Don't miss this episode of @BecomingRetail with Beth McCormick, VP of Commerce and Customer Engagement Technology at @PetSmart.

She shares her journey through #retail and how data is becoming a key differentiator in creating a killer #customerexperience.

https://t.co/uc7JpnQyAR

[Rob Garf @RetailRobGarf]

We’ve found through our @BecomingRetail interviews that half the battle of starting #digitaltransformation is attaining buy-in from the organization.

@MGtalksretail and I discuss how to gain this endorsement and make changes to hit the ground running. https://t.co/7qVanKk39U

[Rob Garf @RetailRobGarf]

Innovation is a key component and measure of successful #digitaltransformation.

In this @BecomingRetail episode, @MGTalksRetail and I share some of the incredible #innovation stories we've heard thus far from #retail leaders and brands like @BootBarn.

https://t.co/V44uLDm5mi

[Rob Garf @RetailRobGarf]

Loved hearing Alicia share her memories of @Gap's acquisition of @Athleta, her thoughts on the importance of analytics acumen + capabilities, and how to be a "strategy setter".

Don't miss this insightful @BecomingRetail episode with @MGTalksRetail: https://t.co/NPXclfkb7S

[Rob Garf @RetailRobGarf]

Elizabeth Geri has a message for #retail leaders everywhere!

Gain valuable insights from Elizabeth via her full @BecomingRetail interview with @MGTalksRetail on our YouTube channel: https://t.co/OXiHFYcdts

[Becoming Retail @BecomingRetail]

An investment in your customer is an investment in your entire #retail business. 🛍️🛒

[Michelle Grant @MGTalksRetail]

I sat down with COO of @madedotcom Nicola Thompson for our latest episode of @BecomingRetail where we discussed what it truly means to invest in the #customerexperience.

Head over to YouTube to see the full video: https://t.co/yuj2SJSjRP #retail #customerrelationships

[Becoming Retail @BecomingRetail]

Leaders and experts across the #retail industry are seeing incredible potential for #shoppingatheedge. 📲🛒

Check out our full video on YouTube: https://t.co/LTsNSaM09H

[Rob Garf @RetailRobGarf]

In our latest @BecomingRetail episode, @MGTalksRetail and I discuss our recent data that shows which channels —social, messaging, livestreaming & more —retailers are investing in for inspiration AND purchase.

Spoiler: #shoppingattheedge is making waves

👉https://t.co/009EyQv3hK

[Rob Garf @RetailRobGarf]

Becoming Retail explores digital transformation and details how ten leaders define success along the journey. Check out this amazing blog.

https://t.co/odZ24oJzKv

@salesforce @CommerceCloud @MGTalksRetail

[Rob Garf @RetailRobGarf]

When it comes to inspiring innovation and #digitaltransformation across the #retail industry, we've found that there are 6 key leadership principles that drive success.

@MGTalksRetail and I dive into these principles in our @BecomingRetail YouTube video👉 https://t.co/VyFTqaLKYP

[Rob Garf @RetailRobGarf]

Symphony RetailAI CMO @KSterneckert calls the #retail industry exhilarating, and I couldn't agree more. Our conversation was a wonderful reminder of exactly how far the industry has come and where it's headed. Thanks for joining us on our journey to @BecomingRetail, Kevin.

[Becoming Retail @BecomingRetail]

"It's about how do you meet the needs of the customer in a challenging time, and do it safely" 🙌🙌

[Rob Garf @RetailRobGarf]

Had the pleasure of speaking with Eileen Rizzo, CIO of @byAshleyStewart, in a recent @BecomingRetail interview. Hearing her perspectives on leading the #retail industry through change was nothing short of inspiring.

See full interview on YouTube Channel: https://t.co/BuPgCR9K7B

[Rob Garf @RetailRobGarf]

Had a very special guest join me for our most recent @BecomingRetail conversation... my son! Watch the whole episode on YouTube to learn a little bit more about his understanding of #retail, #digitaltransformation and how he likes to shop. https://t.co/BoM5Fve35R

[Rob Garf @RetailRobGarf]

While tech is a key enabler, successful #digitaltransformation in #retail is led by people. In our @BecomingRetail conversations thus far, several leaders have reminded us of the importance of mentorship & community in this industry. Here’s what they said: https://t.co/VuNxZcj22L

[Rob Garf @RetailRobGarf]

Last week, @MGTalksRetail and I had great conversation with our summer intern, Ashley Anderson, where she shared a little bit about her experience and what she's learned so far on the job. Check out the full video on the @BecomingRetail YouTube Channel: https://t.co/OtNZExzSdG

[Becoming Retail @BecomingRetail]

👏Becoming Retail: A new @Salesforce official series that puts people at the heart of digital transformation. 💙 Check it out https://t.co/SrrUiqXFmb

[Rob Garf @RetailRobGarf]

The kind of #digitaltransformation we're seeing across the #retail industry isn’t led by machines. It’s led by people.
@BecomingRetail dives into the insights, experiences, and stories of the leaders who are spearheading this innovation from the ground up. https://t.co/YtxMVSw3MT

[Rob Garf @RetailRobGarf]

@JFlateman talks innovation during @BecomingRetail interview, "We’re not doing our jobs if we’re not challenging ourselves, and challenging the process, and innovating, and changing, and growing.” #garfie @snipes_usa