Bill Haynie

[Bill Haynie @BillHaynie3]

@CapitalOneBiz cut my biz credit limit in half w/ no warning, right b4 I buy new equipment. Rzn given: "You didn't use enough % of credit " despite YEARS of fluctuating/cyclic usage w/ lg expenditures, perfect payment history, 825+ credit score, no dings, 3hrs on phone, 0 recours

[Bill Haynie @BillHaynie3]

Hear me out: A ‘Scared Straight’ style doggy daycare. You drop them off to spend a day at the pound locked in a kennel with hundreds of other dogs barking, fighting, etc so they recognize how good they have it and how easy it is to unadopt them if they eat another couch cushion

[Bill Haynie @BillHaynie3]

@aestheticspost_ Perfect ghost wipe.

[Bill Haynie @BillHaynie3]

@Perpetualmaniac Exactly what I was gonna say

[Bill Haynie @BillHaynie3]

@VermontSTRA @AirbnbHelp looks like @Airbnb is going to start auto collecting the new 12% M&R tax on 10/1 without option for commercial establishments to opt out (ours stays at 9%). That’ll be the end of AirBnB for us if so.

[Bill Haynie @BillHaynie3]

@RepBeccaB You know what really hits elderly retirees hard (esp those leaning on SSI or other financial aid) ? Historic double digit increases on their property taxes. Want to keep them in their homes? Let’s keep the ones they already own affordable for them.

[Bill Haynie @BillHaynie3]

@bchesky @bchesky if you think you have some low quality listings/hosts, boy wait till I introduce you to some of our previous guests. Too bad @Airbnb only focuses on penalizing 10yr pro Superhosts rather than holding bad guests accountable

[Bill Haynie @BillHaynie3]

@bchesky @bchesky To be fair to the hosts, how bout allowing reviews to be sorted by lowest GUEST rating, so future/prospective guests can spot the Karens who leave unreasonable and/or retaliatory reviews after their own bad behavior? Give the reader context so they can judge accordingly

[Bill Haynie @BillHaynie3]

@bchesky @Airbnb @bchesky you won't have any good properties or hosts left if you continue locking our accounts + cancelling reservations without explanation and without any fault/violation of the host. We built a portfolio (at your behest) around ABB and rely on a platform and its revenue.

[Bill Haynie @BillHaynie3]

@Airbnb @ferranadria But if a bad guest destroys the place, will you punish @ferranadria as the host by locking his account for three weeks without explanation, depriving him of the revenue he relied on while you 'investigate' because the bad guest left a retaliatory review? Or was that just me?

[Bill Haynie @BillHaynie3]

@AirbnbHelp didn't actually help us at all - they just referred us back to the same team(s) which were already stonewalling us for weeks, and they sent the same copy/pasted scripted response over and over 'Our policies etc etc' with no actual human interaction, review, accountability

[Bill Haynie @BillHaynie3]

@relativeape @sydneynsmith_ @Airbnb @AirbnbHelp @eugkras
@jgebbia
@mlib16
@DeseriTsepetis
@SaraSodineParr
@bchesky
@CjCipriano
@nathanblec
@JayCarney
@AngelaAhrendts
@AmritaAhuja
@Alfred_Lin
@LauraRillos
@theajayieffect
@Dhruv
@Dhingra
@LandSharkey
@AmitEcon
@KarinaSirqueira

[Bill Haynie @BillHaynie3]

@sydneynsmith_ @relativeape @Airbnb @AirbnbHelp @eugkras
@jgebbia
@mlib16
@DeseriTsepetis
@SaraSodineParr
@bchesky
@CjCipriano
@nathanblec
@JayCarney
@AngelaAhrendts
@AmritaAhuja
@Alfred_Lin
@LauraRillos
@theajayieffect
@Dhruv
@Dhingra
@LandSharkey
@AmitEcon
@KarinaSirqueira

[Bill Haynie @BillHaynie3]

@sydneynsmith_ @relativeape @Airbnb @AirbnbHelp Sorry to hear that - we are not alone, apparently. I found hundreds of other similar stories on host forums across the web. They simply do not care about the hosts' predicament, suggest decoupling from the platform if you rely on the income

[Bill Haynie @BillHaynie3]

@relativeape @Airbnb sorry to hear, it sucks. encourage you to copy/past the tags above (bottom of my OP) when posting about your experience. Not sure it will work but then again calling customer service sure don't work either, apparently

[Bill Haynie @BillHaynie3]

@relativeape @sydneynsmith_ @Airbnb @AirbnbHelp This is their MO. Sending you a DM.

[Bill Haynie @BillHaynie3]

@relativeape @sydneynsmith_ @Airbnb @AirbnbHelp Unfortunately not in my experience.

[Bill Haynie @BillHaynie3]

@AirbnbHelp @sydneynsmith_ Except you can’t actually help her. You refer her to the same department that is already stonewalling her. Ask me how I know…

[Bill Haynie @BillHaynie3]

@AirbnbHelp @SadCustomers @HostDispute

[Bill Haynie @BillHaynie3]

@AirbnbHelp Tried that two months ago, for the record. Receipts below.