@jacktradesnq@Alpha_Futures_ You essentially just asked what happens to the people who didn’t request a payout???
Therefore, there is no payout to pay and you will receive a full refund
I'm sure the last few days have been hard for some of you that were on the Premium Plan. We also understand how difficult it is to trade let alone be successful at it.
We did not want to overpromise and underdeliver with the uncertainty we faced this week as a company.
Now that it is officially behind us, and after further talks with our current partners, we want to publicly announce that all of you in “approved for pay” on Premium Plans will be paid. You are currently seeing them as “Premium Pending” in dash.
This was always the plan, but with the unfortunate turn of events with our ex partner last week and the issues on the Premium Plan, the fairest way to address Premium Plan users in that moment was to issue refunds.
Zero & Advanced Account payouts will be back to the same day as of tomorrow and those Premium Account payouts WILL be made in batches.
The first batch which equates to 10% of outstanding Premium Account payouts have been made today. We will be contacting the rest of you directly via email to make sure timelines are communicated effectively. Active Premium Account users are still receiving refunds as well, that has not changed.
All of you that have continued to choose Alpha and trading here, we cannot thank you enough for your support in these unusual times and very glad to get back to our typical service with you.
Thank you for your patience, understanding, and for sticking by Alpha.
Addressing the Tradovate email that went out this evening:
We did not throw any punches at Tradovate on the way out, unfortunately they have not done the same, and have made an ambiguous statement regarding funds over due. We were prepared to just split ways but now are forced to provide more insight to the situation.
Alpha raised a dispute with Ninja in November 2025 on believing current invoice structure lead to over $2.4M in overcharges.
We were not happy with the outcome of the disputes, but settled in cash from Alpha and credits from Ninja in Feb 2026. An amount of $225,700 was left in limbo during this settlement to what we believed to be credit.
After all payments were made in cash by Alpha in February 2026, the understanding over the next few months was as long as all invoices were paid in full on time, the partnership would continue. At this time, all conversations changed to only revolving around AlphaTrader and Ninja’s concerns on both platforms co-existing.
All payments have been made on time, the one most recently being $1.2M paid on July 6, 2026. (as shown with proof here in this post)
There was no further mention of this additional “outstanding balance” until 30 days ago via email, to which Alpha responded asking for clarity as we believed this amount was part of the credit applied and resolved with the settlement and continued partnership.
We received no reply for 25 days until the termination notice sent to us on July 9th last week.
Alpha representatives asked what the path forward was with this requested payment of $225,700 was, to which Ninja replied the services would be terminated regardless of the payment being made or not and we would not be able to create accounts on ninja trader during the next 90 days starting on July 12, 2026. So, per their termination and instructions we removed it from our site that day.
To be clear, we have paid all invoices, including the last month in full of $1.2M.
Our termination was due to an unhealthy relationship rooted in our development of AlphaTrader as was detailed to us in our termination.
The thread below shows further details on invoices and proof of payments.
Addressing the Tradovate email that went out this evening:
We did not throw any punches at Tradovate on the way out, unfortunately they have not done the same, and have made an ambiguous statement regarding funds over due. We were prepared to just split ways but now are forced to provide more insight to the situation.
Alpha raised a dispute with Ninja in November 2025 on believing current invoice structure lead to over $2.4M in overcharges.
We were not happy with the outcome of the disputes, but settled in cash from Alpha and credits from Ninja in Feb 2026. An amount of $225,700 was left in limbo during this settlement to what we believed to be credit.
After all payments were made in cash by Alpha in February 2026, the understanding over the next few months was as long as all invoices were paid in full on time, the partnership would continue. At this time, all conversations changed to only revolving around AlphaTrader and Ninja’s concerns on both platforms co-existing.
All payments have been made on time, the one most recently being $1.2M paid on July 6, 2026. (as shown with proof here in this post)
There was no further mention of this additional “outstanding balance” until 30 days ago via email, to which Alpha responded asking for clarity as we believed this amount was part of the credit applied and resolved with the settlement and continued partnership.
We received no reply for 25 days until the termination notice sent to us on July 9th last week.
Alpha representatives asked what the path forward was with this requested payment of $225,700 was, to which Ninja replied the services would be terminated regardless of the payment being made or not and we would not be able to create accounts on ninja trader during the next 90 days starting on July 12, 2026. So, per their termination and instructions we removed it from our site that day.
To be clear, we have paid all invoices, including the last month in full of $1.2M.
Our termination was due to an unhealthy relationship rooted in our development of AlphaTrader as was detailed to us in our termination.
The thread below shows further details on invoices and proof of payments.
Addressing the Tradovate email that went out this evening:
We did not throw any punches at Tradovate on the way out, unfortunately they have not done the same, and have made an ambiguous statement regarding funds over due. We were prepared to just split ways but now are forced to provide more insight to the situation.
Alpha raised a dispute with Ninja in November 2025 on believing current invoice structure lead to over $2.4M in overcharges.
We were not happy with the outcome of the disputes, but settled in cash from Alpha and credits from Ninja in Feb 2026. An amount of $225,700 was left in limbo during this settlement to what we believed to be credit.
After all payments were made in cash by Alpha in February 2026, the understanding over the next few months was as long as all invoices were paid in full on time, the partnership would continue. At this time, all conversations changed to only revolving around AlphaTrader and Ninja’s concerns on both platforms co-existing.
All payments have been made on time, the one most recently being $1.2M paid on July 6, 2026. (as shown with proof here in this post)
There was no further mention of this additional “outstanding balance” until 30 days ago via email, to which Alpha responded asking for clarity as we believed this amount was part of the credit applied and resolved with the settlement and continued partnership.
We received no reply for 25 days until the termination notice sent to us on July 9th last week.
Alpha representatives asked what the path forward was with this requested payment of $225,700 was, to which Ninja replied the services would be terminated regardless of the payment being made or not and we would not be able to create accounts on ninja trader during the next 90 days starting on July 12, 2026. So, per their termination and instructions we removed it from our site that day.
To be clear, we have paid all invoices, including the last month in full of $1.2M.
Our termination was due to an unhealthy relationship rooted in our development of AlphaTrader as was detailed to us in our termination.
The thread below shows further details on invoices and proof of payments.