@tshark111 @Chase@ChaseSupport Yeah, I'm on hour #2 now of being passed around from one agent to another, from one department to another, just trying to alter one thing on a booked travel itinerary. You'd think I spoke a foreign language and was a bad person the way I'm being treated (vs. a loyal customer)
To anyone considering booking awards travel thru @Chase@chasesupport for Ultimate Travel... DON'T. It's an absolute nightmare. Take the cash back, then switch credit card companies.
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