Bob Reczek

[Bob Reczek @BobReczek]

When I see something I've been part of achieve great things, I take pride knowing what a tremendous TEAM effort this has been. At #ServiceNow, we remain hungry, but humble. I look forward to helping raise the bar even higher next time. Our customers deserve nothing less!

[ServiceNow News @ServiceNowNews]

For the second consecutive time, ServiceNow has been named a Leader in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2026.

Most planning tools are something you log into once a quarter. ServiceNow SPM is different—it's part of the same platform running your workflows, operations, and AI. That means planning stays connected to execution, not stuck in a spreadsheet waiting for the next review cycle.

See how we're helping organizations plan smarter and execute faster: https://t.co/qD1mLvZgam

[Bob Reczek @BobReczek]

@ChuckGarfien, Ozzie’s jersey just increased to $6.99 with today’s announcement!

[Bob Reczek @BobReczek]

@Leonard42 @ChuckGarfien @Leonard42, yep, this is me! Nice meeting in the leftfield bleachers on Thursday. @ChuckGarfien, for the record I paid $20 for it. There's not a place I go where someone doesn't come up to me and signal for the reliever in the bullpen that wasn't warming up! LOL!

[Bob Reczek @BobReczek]

@Leonard42 @ChuckGarfien @Leonard42, yep, this is me! Nice meeting in the leftfield bleachers on Thursday. @ChuckGarfien, for the record I paid $20 for it. There's not a place I go where someone doesn't come up to me and signal for the reliever in the bullpen that wasn't warming up! LOL!

[Bob Reczek @BobReczek]

@Leonard42 @ChuckGarfien @Leonard42, yep, this is me! Nice meeting in the leftfield bleachers on Thursday. @ChuckGarfien, for the record I paid $20 for it. There's not a place I go where someone doesn't come up to me and signal for the reliever in the bullpen that wasn't warming up! LOL!

[Bob Reczek @BobReczek]

And one more for what has been a great week for ServiceNow.

Lucky number 7! ServiceNow landed #7 on Glassdoor’s Best Places to Work. Proud to be somewhere that earns this kind of recognition from the people who know it best—the employees.

Join us: https://t.co/lWSQjRIeBd

[Bob Reczek @BobReczek]

More news!

Proud to share ServiceNow is #2 on Glassdoor’s Best Places to Work in Tech & AI. It’s validating to see the rankings reflect what so many of us actually experience: a culture that walks the walk on innovation and meaningful work.

Join us: https://t.co/lWSQjRIeBd

[Bob Reczek @BobReczek]

Truth!

Proud to share that ServiceNow is one of Fortune World’s Most Admired Companies for the seventh year in a row. This recognition reflects what drew me here: talented teammates, a culture of innovation, and leaders who genuinely care.

Read more: https://t.co/xcVO0CbJtf

[Bob Reczek @BobReczek]

ServiceNow CHRO Jacqui Canney joined The Josh Bersin Company podcast to talk about what it really takes to lead people and AI transformation at scale.

A must-listen for anyone shaping the future of work. https://t.co/bGh0B7J41B

[Bob Reczek @BobReczek]

When I joined ServiceNow, I knew this was the place to be. It usually takes 6 months for the Kool-Aid to wear off when you start a new job. Not here! 6 years later and it tastes even better!

See what makes our workplace one of the world’s best: https://t.co/L6M2Vy4Hm3

[Bob Reczek @BobReczek]

@TeamStubHubRep @StubHub and @TeamStubHub, I am on a chat with a live agent now. I'm being told the same runaround, that someone will get back to me after reviewing. 8 days later and you're still reviewing? That's awful Customer Satisfaction. Future StubHub customers, look for other options!

[Bob Reczek @BobReczek]

@TeamStubHub @StuhHub, here we are almost 24 hours after and still nothing from your Customer Experience Team! You took my tickets and never replaced them. The parking pass never arrived. You took my money and didn't refund me. Your Customer Satisfaction Guarantee doesn't exist.

[Bob Reczek @BobReczek]

@TeamStubHub @StubHub, incredible that one hour later you are asking me to resubmit all of the original screenshots and history of this case. One week later and the event is six hours away and still no resolution. You kept my original tickets and the payment. I now just want a full refund.

[Bob Reczek @BobReczek]

I will NEVER EVER AGAIN purchase anything from @StubHub. Its Customer Satisfaction Guarantee is non-existent.

[Bob Reczek @BobReczek]

@TeamStubHub I forgot to mention that one live rep disconnected me on the phone and another live agent via chat abruptyly ended my conversation, meaning I had to start all over again with another rep. @StubHub, totally unacceptable. I've documented all of the conversations since last week.

[Bob Reczek @BobReczek]

@TeamStubHub I only get promises for a quick resolution. @StubHub, I'm still waiting.

[Bob Reczek @BobReczek]

@TeamStubHub This has gone on now for more than 1 week! It's unbelievable that I couldn't speak with someone at StubHub Holdings' corporate office to address this further. I only get connected with someone in the Philippines, Columbia and other parts throughout the world.

[Bob Reczek @BobReczek]

@TeamStubHub You stole my tickets and now I want my money back.

[Dion Hinchcliffe @dhinchcliffe]

Great briefing today on the major new #Yokohama release from @ServiceNow by @BobReczek + team.

Short version: AI is front + center.

Also lots of new features for Strategic Portfolio Management for CIOs and their teams.

Will publish my take soon!

#ITSM #IT #CIOInsights

[Bob Reczek @BobReczek]

Celebrating ServiceNow being one of 25 companies on Fortune World’s Best Workplaces 2024! Proud to be part of a workplace that prioritizes our commitment to each other to live our best lives, do our best work, and fulfill our purpose together!

Full list: https://t.co/7YwxqSJFh6