@easyJet can you help me change some tickets please? I have old tickets with a baby on lap but he’s over 2 now! Fingers crossed you can help as I cant seem to do that online. Thank you
@easyJet Hi, my trips are affected now by new quarantine rules from the UK to Switzerland. I can't see here to cancel my flight to get vouchers..are you able to help please? I seem to only be able to change the dates
@Airbnb hi,I'm trying to cancel my trip to Courcheval in February due to Covid but its only offering me 50% of the payment back. Am I eligible for a full refund? I can't change the date as they haven't opened the bookings for next year, and won't do until summer which is too late
@easyJet I am sorry but how can you charge 39CHF for a baby to sit on a lap, when the price of the adult ticket is 24CHF? Could you explain this please?
@easyJet hey hey! I am meant to travel with 2 kids (4&1) at the ed of this month. Would I be eligible for assistance at both ends (GVA-LGW) to keep them socially distanced in queues?
@HMRCcustomers hi, can you help with a new passport for a baby? My mum has been diagnosed with a serious illness and I need to get back to see her but understand it could take 6wks for a new passport (Switzerland). Any way an emergency passport can be issued?
@marksandspencer I’m due to give birth in 2 weeks so won’t be back now until the bed of winter!! Is there anywhere else I can send it? So disappointed as it was a really good winters coat for our 4tr old and not cheap
@marksandspencer i bought a coat in the UK for my son about 5 weeks ago and the zip has already broken! I’m in Geneva so can’t return it..any suggestions?
@LeShuttle hi, my parents are booked in to drive over for the birth of my baby but My mum has just been diagnosed and is too ill to travel now. Do you refund tickets? Or transfer to another car/date?
@easyJet hey, I would really like to book some luggage for my flight using sterling but it only wants to charge me an enormous amount in Swiss francs. Any chance you can help please?
@easyJet Oh hey! Any way I can get details of all my past flights over the last 2 years anywhere? I can only seem to find more recent ones online! Thanks X
@easyJet I have a flight for myself in OCT but need to change the dates and add my toddler. It's not possible to fo changes online unless I just book all over again...can I do that onto phone? Can you help?
@easyJet I’ve just gone to check in for some flights to Lisbon for my family and realised I haven’t booked my 3 year old in!!! Help..can I book one for him now??