Connect directly with customers to collect videos and images, ratings & comments that flow into your journey map. Plus use popup discussions to learn even more.
We're excited to announce that @forrester just ranked our software as a leader amongst top vendors in the marketplace for #CX#JourneyMapping and management.
⬇️ Download the full report for details. https://t.co/hNK2TrZEzl
Please share with #CustomerExperience pros you know.
Our rapidly changing world demands a 360º view of your customer.
Integrating surveys, text analytics, journey mapping, and call center solutions empowers customer experience transformations.
Visit the newly redesigned https://t.co/c7iNsmtUmg to see how. #ImagineDecooda
We're proud to announce that we are among the select companies invited to participate in The Forrester Wave™: Journey Mapping Platforms, Q2 2020. In this evaluation, CX Workout was cited as a Leader.
Learn more: https://t.co/bbdR8u82G2
#DigitalTransformation#CX
Did you catch our last #JourneyInterrupted webinar?
We presented new research on how consumers' physical and mental health has been impacted by #COVID19 and recent protests against racism.
Watch and share the replay here: https://t.co/wHg7sF0AZr
#customerexperience#cx
Today at noon ET our final #JourneyInterrupted webinar explores how healthcare and well-being for US consumers have been impacted by #COVID19 and recent social unrest, protests, and racial violence.
Learn More: https://t.co/bJrI0nsZ6l
#CX#healthcare#AI#CustomerExperience
Hey #CX pros, don't miss this unique webinar.
This Wed., June. 17, learn how the mental and physical healthcare needs of US consumers have been impacted by the #COVID19 and now... the added stress of police violence and anti-racism protests.
REGISTER: https://t.co/wcn5zkGdFV
In light of the events unfolding in our country this week, we have rescheduled this #JourneyInterrupted webinar for June 17 at NOON ET.
RSVP here for updates, email and text reminders:
https://t.co/mzh5NO0CJ1
With respect for the events unfolding in the United States of America this week, we've decided to postpone our #JourneyInterrupted webinar scheduled for tomorrow, June 3rd.
RSVP here to get updates as we finalize a new date with our speakers:
https://t.co/YuJ5pq0hFJ
Join us June 3 for our final #JourneyInterrupted webinar.
Discover which brands are evoking feelings of gratitude and which brands have disappointed consumers facing impacts of the #covid19 pandemic on their #WellBeing & #MentalHealth.
▶️ Register Now: https://t.co/p0dZYf52De
Thanks to all who attended our #JourneyInterrupted webinar.
As we saw, adapting your #CustomerExperience is essential.
You can leverage video feedback with @CXWorkout to bring the data to life for your organization.
Contact @jwheeler_SPCI to schedule a private briefing.
If you're on our webinar today please do use the hashtag #JourneyInterrupted to share your favorite quotes, insights, and take-aways about how to adapt #CustomerExperience during this pandemic.
Our second #JourneyInterrupted webinar is underway.
Join us now to learn how #COVID19 has impacted the financial well-being of U.S. consumers and get your questions answered about how #CX has changed.
https://t.co/tx4Xhq2RNa
#CustomerExperience
According to a new poll released today, 2 in 3 Americans said gatherings of 10 or more will be unsafe until July https://t.co/hFWpIECLsu by @lisettevoytko
Our #JourneyInterrupted webinar today will explore shifting views on financial services & well-being.
It starts at 9am Pacific, 11am Central, 12pm ET.
Register now: https://t.co/tx4Xhq2RNa
Share to help spread the word.
#CX#CustomerExperience#COVID19
@billquiseng Great point. We're finding that showing empathy & fostering a sense of gratitude right now is a home run for stimulating affinity and advocacy across industries.
Hear specific examples and see individual customer reactions at this webinar tomorrow https://t.co/cWFmkOQwVn
On May 13 we're sharing how we help clients in the financial services space adapt at the speed that the COVID-19 crisis requires.
Register for our second #JourneyInterrupted Webinar to learn from our latest research into the future of #FinancialServices https://t.co/cWFmkOQwVn
Are you making plans to adapt #FinancialServices to our new context?
Our second #JourneyInterrupted webinar May 13 will reveal what people are feeling as they navigate their finances during this pandemic.
Register Now: https://t.co/cWFmkOQwVn
@jtwatkin @drumondmary @ndytg@CustomerIsFirst@SueDuris@carymmunk @NicholasZeisler @justinmrobbins@CXpert@BeckyRoemen NPS can have great value IF the feedback is viewed with the right context. #AI enabled systems that correlate answers with operational data, for example, can distinguish between what people talk about most and what actually influences their interests and behaviors.