Why Your Marine Dealership Needs Empathy - The Empathy Series (Part 1) - Inject more #empathy into your interactions with callers to create a great #CallerCX.
https://t.co/MkG6PYa5jP
Engineer top performance for your #marine#dealership by copying @CallerCx best practices gleaned from listening to millions of inbound #phonecalls to marine dealers. https://t.co/okuIZJQDD6 🤩
My latest article in @autosuccess Rapid Dealership Culture Assessment. The environment you provide for your #employees is the environment your customers will experience. https://t.co/T1zsq7gvzz
Last month we recovered hundreds of unanswered #texts to our dealer clients from customers. These were true #sales opportunities from boat buying prospects that would have otherwise gone into a black hole. Text enable your lines and start answering your customers back! #CallerCX
I love this. @callercx listens to millions of calls. Most callers are looking for a trusted adviser to help them. Most sales associates are looking to the next lead. Recover your lost leads.
#MondayMotivation: Create an "OPT-IN" Culture for Employees. Your #callers will thank you and your #CallerCX Score will skyrocket! https://t.co/vlveDV6RaD