Jeff Rueckgauer

Granola-munching tree hugger. SF native, Dupont DC res. ANC commissioner. Transit, micromobility, housing, urbanism advocate. Great cook. Cranky bear. #GoBears!

[Jeff Rueckgauer @CapitalJeff]

If you have had trouble using/obtaining service from the 311 app, sound off here.

[Josh Jacobson @joshjacobsondc]

DC's 311 app has been broken since May 1, which isn't acceptable for something residents rely on to report sidewalk issues, missed trash pickups, and broken streetlights. I got curious whether the outage actually showed up in the submission numbers. So I pulled the open data. 🧵

[C on the scene @Conthescene]

Beautiful sun pillar at sunrise in Washington DC today 🌅

[Jeff Rueckgauer @CapitalJeff]

@mmpadellan I'm so sorry! My condolences. 😢

[Dave Statter @STATter911]

🚨 ANOTHER DC911/OUC WATER RESCUE FAIL 🚨
As long as you have an address and call type, it shouldn't take 911 four minutes to dispatch firefighters and EMS to any emergency. Just look at these times from Friday night's drowning (and listen below):

· 9:58 PM: A fireboat reports a person in the Anacostia River at James Creek Marina. (Time elapsed: 10 seconds).
· 10:02 PM: OUC finally dispatches the water rescue assignment. (Time elapsed: 4 minutes)

A 4-minute delay for a person in the water. This joins a growing, dangerous pattern of DC911/@OUC_DC failures during water rescues, including one just two weeks earlier. It's also a reminder of another mishandled emergency.

It took DC911 four minutes to dispatch @dcfireems to the fatal 2019 Kennedy Street fire. That call also came in by radio—from a DC police officer desperately trying to save the two people who ultimately died.

Kennedy Street is what originally prompted my renewed focus on OUC. Instead of admitting a mistake, then-director Karima Holmes made excuses. Mayor Muriel Bowser’s administration helped cover it up by allowing OUC to be the only city agency involved in the Kennedy Street tragedy to "investigate" itself.

OUC has continued to "investigate" itself through at least 20 subsequent deaths involving dispatch delays and errors. The lack of transparent after-action reports, robust quality assurance, and real accountability is exactly why—seven years later—we are still talking about unacceptable 4-minute dispatch times.

Thanks to @HCBright10 and @matthewyoung31 for their assistance on this incident.
#FixDC911 #DC911 #911Fail
@CMRobertWhiteDC
@AnitaBondsDC
@Janeese4DC
@CMZParker5
@CHendersonBauer
@charlesallen
@ChmnMendelson
@BrianneKNadeau
@MatthewFrumin
@CMWendellFelder
@DoniCrawford
@CMBrookePinto
@kenyanmcduffie
@tweetelissa
@RiniSampath
@goodweather4dc
@cuneytdil
@EmmaUber7
@TheArtist_MBS
@oigdc
@kpattdc
@dclinenews
@tomsherwood
@NFTC_News
@RamirezReports
@SegravesNBC4
@ANCCostello
@johnson4b06
@ANCJonah
@MayorBowser
@SafeDC
@theHillisHome
@PoPville
@abeaujon
@SchreiberSara
@CapitalJeff
@Brightwoodian
@AlexKomaDC
@maustermuhle

[Jeff Rueckgauer @CapitalJeff]

@VinceWaelti @MatthewCappucci @TrooperBenKs They should pulsate to the rhythm of your Stormchaser Playlist™.

[Jeff Rueckgauer @CapitalJeff]

@BenLaytly @Lokay @mattyglesias The perpetual problem is DPW doesn't have the resources for timely or 7-day enforcement. That is because they refuse to even draw up a plan and budget for it; and the Mayor refuses to task them or give them funding to do so. @Janeese4DC @CMBrookePinto

[Jeff Rueckgauer @CapitalJeff]

@thetomcelica You mean God isn't Della Reese?

[Jeff Rueckgauer @CapitalJeff]

@andrewdefrank @crum_madison_ @tomsherwood @ricebilldc We recommended DDOT consider in 2018-19 for 16th, H & I. Something something federal something something durability in urban application something something different equipment something something cost. Good to see they are at least exploring it now.

[Kevin Ambrose @dcstormchaser]

The water was flowing fast this morning at Great Falls. @capitalweather

[Jeff Rueckgauer @CapitalJeff]

@danielmwarwick @BarredinDC It's mainly 1 estab that is behaving like Marrakesh did here.

[Jeff Rueckgauer @CapitalJeff]

@ScottGoldstein @BarrasReport Check the 2024 Primary and General election results https://t.co/U6gBR971U9

[Jeff Rueckgauer @CapitalJeff]

@kevsaucebro What sucks is certain estabs that don't gaf abt their nbrs. I chose Dupont because of the diverse nightlife. My block had 5 gay bars w/rare trbl. Repld by new that caused 10 yrs of nightmares. ABRA refused to enforce their own rules. Since those eatabs left no more trbl.

[Jeff Rueckgauer @CapitalJeff]

@maxwelltani @joeflood That's so Bezos: Knows the price of everything but knows the value of nothing.

[Jeff Rueckgauer @CapitalJeff]

@covie_93 Darlene is a available. 😁

https://t.co/ErVwBdYmCi

[Dave Statter @STATter911]

I absolutely get the concern for the dogs that died during the District Dogs flood almost three years ago, but what about us humans? No council member has publicly expressed outrage, and there has been no news coverage about 38 DC911 mistakes over the last six months. At least two of the patients died (can’t get clear confirmation about two other extremely critical cases). Since 2019, I’ve documented 911 mistakes in 20 cases where people have died.

The public is impacted every day by the inability of DC911 to handle the basics of the job. When will someone give it the attention it deserves? I ask again, what about the humans? #FixDC911

Read the complete list here: https://t.co/PlQ0ducaIL

@CMRobertWhiteDC
@AnitaBondsDC
@Janeese4DC
@CMZParker5
@CHendersonBauer
@charlesallen
@ChmnMendelson
@BrianneKNadeau
@MatthewFrumin
@CMWendellFelder
@DoniCrawford
@CMBrookePinto
@kenyanmcduffie
@tweetelissa
@RiniSampath
@goodweather4dc
@cuneytdil
@EmmaUber7
@TheArtist_MBS
@oigdc
@kpattdc
@dclinenews
@tomsherwood
@NFTC_News
@RamirezReports
@SegravesNBC4
@ANCCostello
@johnson4b06
@ANCJonah
@MayorBowser
@SafeDC
@theHillisHome
@PoPville
@abeaujon
@SchreiberSara
@CapitalJeff
@Brightwoodian
@AlexKomaDC
@maustermuhle

[Miguel for Ward 1 @MiguelWard1_]

DC is one of the most beautiful cities in the world, and we deserve dignified public spaces that serve the community’s needs.

[Jeff Rueckgauer @CapitalJeff]

@joeflood Beaucoup patriotic. https://t.co/flIZY2ShRB