@virginmedia your service is not available in my new address and we are trying to close the account. It is ridiculous how difficult you make it. First you say our account doesn’t exist? And then you hung up on my partner. We don’t have time for this. Please, provide a solution.
@virginmedia so I’ve just found out Virgin Media is not available in the new house I am moving to. Anywhere to check when you’ll be available? SE4 1NT?
@ellen__mary @vueling Ellen, how much in advance did vueling informed you about the cancellation. I can’t get an answer from them 🥲 I have a flight on Friday for a wedding and I am worried. Thanks!
@virginmedia No 🥲 it says there are no issues since yesterday evening. When we called it said that there were issues and engineers were working on it; then the link we got sent said no issues again. So not sure what is going on.
@virginmedia I checked all. My PC wifi runs perfectly with my phone hotspot and does work with vm wifi when it works. We’ve been experiencing bad and weak signal since we upgraded might be a faulty router. Or that you have to reset from your side. We got more GB and it is slower than before.
@vueling@vueling and even better, the counters that are open are close to each other. Really? That’s your excuse? Put more people on the counters to allow faster check in!