@LOCCITANE_UK @Gingerbird1980 I am having the same issue. no dispatch from 26 November order and customer service number saying they are closed when they are open and no response to email.
@Bethany40283628 @OpenUniversity thanks @bethany40283628 just tried this method as have not received any password reset emails. Im getting a technical issue message so as stated tried phone. msg: receiving too many calls at the moment and can't take your call and then hangs up.
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