@JioMart Order #17676017770638193A placed on 5 Jan, original delivery 7 Jan.
Since then it’s been delayed 7→9→10→11→13→14→16, with 5–6 identical delay emails.
Customer care says it’s “shipped” so can’t cancel. No cancel option in app. No refund. Money stuck.
Please resolve.
@JioMart This order #17676017770638193A has been delayed repeatedly (5 times)
It shows “Out for Delivery” but never gets delivered.
Customer care says it’s “shipped” so they can’t cancel, and I’m stuck with my money blocked.
Please resolve this immediately.
Serious concern during a Zomato delivery 🚨
Faced a concerning delivery experience last night. The order was delayed due to multiple groupings. When the person finally came, I felt something didn’t match the registered name “Ashok Ram"
As he was leaving, I casually asked, “Kya naam hai aapka?” he instantly replied “Bismillahum”. When I asked again, he changed his answer saying people call him that but his name is “Ashok”.
I asked to see his ID card; he refused and left abruptly. His body language completely changed.
Forget the delay but this is a serious safety issue if the person is not registered with actual name? @deepigoyal@zomato please investigate if accounts are registered with fake credentials/IDs or shared by someone else(mechanism to detect this? Device binding?. Also delivery partners should have visible ID cards while delivering for everyone’s safety.
Repeat after me -
Pakistan is not Ukraine
Pakistan is not Palestine
Pakistan is not standing between the world and terrorism
Pakistan is the reason for terrorism