Charlene Usmar

[Charlene Usmar @CharleneKUsmar]

@CityPowerJhb please can you provide ETR for CPWEB3966287

[Charlene Usmar @CharleneKUsmar]

@CityPowerJhb we have only had 100min of power since 5am on 15th… please advise when power will be restored in Northwold (Block 14). Latest reference number is CPWEB3647938

[Charlene Usmar @CharleneKUsmar]

@CityPowerJhb 39 hours and counting… this time you talk about …is it likely to happen in 2022 🤷🏼‍♀️😳. That said, thank you for working on a public holiday, early/late/rain or shine to help resolve all these issues 🙏🏼

[Charlene Usmar @CharleneKUsmar]

@CityPowerJhb pleae can we get update on Northwold outage - off since 5am yesterday. We are block 14. CPWEB3645924

[Charlene Usmar @CharleneKUsmar]

@CityPowerJhb please can I get an update on Northwold - City Power call ref is CPWEB3568245

[Charlene Usmar @CharleneKUsmar]

@CityPowerJhb Parts of Northwold still off 🤯

[Charlene Usmar @CharleneKUsmar]

@rid1tweets Is there a risk that numbers are down because data capturers/providers are on leave 🤔

[Charlene Usmar @CharleneKUsmar]

@kcroysdale @Tuliodna Kevin SA has 1/6 of population of US why ask if difference is lack of testing? It’s insulting. SA has done roughly 33% of all tests in Africa but has only 6% of population- testing is not an issue. 46 other countries had more cases than SA in past week but SA gets persecuted. 🤦🏼‍♀️

[Charlene Usmar @CharleneKUsmar]

@AxxessInternet Back up 🎉. Thanks for following up

[Charlene Usmar @CharleneKUsmar]

@AxxessInternet Fibre is down in Northwold, please advise ETR

[Charlene Usmar @CharleneKUsmar]

@VoxTelecom what is your approach to customer retention. It would appear that there isn’t one… should I poll all Providers to see if any are progressive enough that when they decrease price of a package that existing customers benefit first… 🤯

[Charlene Usmar @CharleneKUsmar]

@vumatel Kudos to your team, arrived in numbers on a Friday afternoon and worked late into the night to fix what others broke. Thank you 👏🏼🙏🏼

[Charlene Usmar @CharleneKUsmar]

@vumatel Fibre down in Northwold Ext 13&15… we think may be due to Water department repairing a pipe as it’s impacting whole hood 🤦🏼‍♀️

[Standard Bank ZA @StandardBankZA]

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[Charlene Usmar @CharleneKUsmar]

@StandardBankZA @janeth9m Yes! Since 2014!

[Akani Mathonsi @Akanimathonsi19]

Where is this UNIDENTIFIED Leader of South Africa #SouthAfricaIsBurning #JoburgCBD

[Charlene Usmar @CharleneKUsmar]

@VoxTelecom why is it that you give new hardware to new customers but won’t to a customer who has been with you since 2016 and who is upgrading their contract. Retention not important?

[Charlene Usmar @CharleneKUsmar]

@Nedbank have had shocking service winding up my Gran’s estate....ready to do one of those banners warning people they might die waiting for the process to be finalized or from heart attack due to poor documentation quality

[Daniel Pink @DanielPink]

Don’t want to do something? Make a deal w/ yourself to do it for 5 minutes. You’ll end up doing the whole thing. https://t.co/zLh3q9CZIi

[Charlene Usmar @CharleneKUsmar]

@IllovoBandB @CityPowerJhb CPWEB2124371 logged at 15:26 by someone in area