Charlie May

[Charlie May @CharlieLamkin]

@greateranglia can you please advise the process for appealing a rejected appeal? The information your agents are using to make decisions is incorrect, i’ve given a written breakdown detailing how my train was delayed by 15+ mins, yet they still reject without sound rationale.

[Charlie May @CharlieLamkin]

@EurostarUK hello, why are trains to Disneyland (changing at Lillie) between 01 Jan - 07 Feb showing as unavailable but are bookable by the Disney website?

[Charlie May @CharlieLamkin]

@greateranglia hi, I’m trying to claim a refund for unused days on my flexi-ticket, but the app isn’t giving me the option to do this, and the webpage is saying I don’t have any flexi-tickets.
It’s valid until 16 June, with one day still available.

[Charlie May @CharlieLamkin]

@THORPEPARK is it likely Stealth will be open today? :)

[Charlie May @CharlieLamkin]

@MicrosoftHelps
Unable to access account since the outage. Saying account is blocked, but unable to recover because it says that method of recovery (via text) is not currently available - how do I fix this?

[Charlie May @CharlieLamkin]

@greateranglia Any idea how much longer this is going to be held for? The app is still saying it arrived at 07:17 on time at Hockley.

[Charlie May @CharlieLamkin]

@VirginVoyages this might be a silly question, but where do I find the option to pay my holiday balance on the website!?

[Charlie May @CharlieLamkin]

@greateranglia hi, the underpass at the Platform 11+ end of Live St. has been closed for at least 3 weeks now. Do you know when this will reopen? Thanks

[Charlie May @CharlieLamkin]

@VirginVoyages @VirginVoyages any update on when Nov 2024 will be announced?? 🥳

[Charlie May @CharlieLamkin]

@VirginVoyages have all Caribbean cruise itineraries for 2024 been released yet? Hoping for Eastern Caribbean Antilles in November 2024 🤞🏼

[Charlie May @CharlieLamkin]

@greateranglia are tickets being accepted on C2C?

[Charlie May @CharlieLamkin]

@VirginVoyages Thank you!

[Charlie May @CharlieLamkin]

@Plusnet been without internet since 29th Dec due someone crashing in to & destroying the cable box - i’ve not received a single update from Plusnet. Yet BT and Sky customers are being kept updated - the fix has now been delayed to 13th Jan!! When will I receive compensation?

[Charlie May @CharlieLamkin]

@TheLunaCinema will you be reviewing your policy to not allow dogs to a drive in cinema? You say this is out of respect for other audience members, but the dog will be in the car away from everyone else? Arguably kids are louder and they’re allowed?

[Charlie May @CharlieLamkin]

@Plusnet new Broadband started today (switched from BT) but hub hasn’t arrived! Been waiting over an hour already on hold - i’m meant to be working from home but no wifi.

[Charlie May @CharlieLamkin]

@gjtpaddy @WizzAirUK_W9 I didn’t accept the changes, the flight time change was ridiculous. I requested a refund and have now received this 🥳

[Charlie May @CharlieLamkin]

@WizzAirUK_W9 email yesterday to advise my return flight had be changed by 5 hours. When I try to access the booking on my account to rebook / request refund I keep getting the message, a change has been made return soon - when will I be able to access on my account?

[Charlie May @CharlieLamkin]

@AskVirginMoney how do I speak to someone about a credit card application? I applied and provided ID over 5 working days ago now and haven’t heard anything more. What are your normal timescales?

[Charlie May @CharlieLamkin]

@Argos_Online Your webaite is saying preorder is 10th September? Will collection / delivery be avaliable for 16th Sep?

[Charlie May @CharlieLamkin]

@bookingcom what is going on at the moment?! I’ve had two bookings made on my account in the last month that I didn’t make! I even have 2 fac auth set up on my account. Clearly a lot of other people are having problems! You need to check your security.