@TicketmasterUK imagine waiting since daft a clock this morning finally getting a ticket and your stupid website crashing and now I’m back at 250,000!! Piss take @oasis#oasis@TMFanSupport
@TUIUK Why would anyone fly with @TUIUK when they completely ruin your holiday. Reply back to emails with scripts and have no regard for customer safety. I am still no further ahead in solving a complaint.
@TUIUK Why would anyone fly with @TUIUK when they completely ruin your holiday. Reply back to emails with scripts and have no regard for customer safety. I am still no further ahead in solving a complaint.
@TUIUK Why would anyone fly with @TUIUK when they completely ruin your holiday. Reply back to emails with scripts and have no regard for customer safety. I am still no further ahead in solving a complaint.
Imagine emailing @TUIUK AGAIN to request a SAR and call recordings and them emailing you back AGAIN another scripted email where they have again not read anything. It’s laughable.
Thanks Tina from the directors office…
#TUIK#GBNEWS@GBNEWS@MENnewsdesk@GMB
@TUIUK I was told before starting the call it was recorded so don’t try that one with me. It is what you guys said to me not me to you. I have the full conversation word for word and I have taken it to the ombudsman now.
@TUIUK I hate that I have had to take to social media to get such a fast response yet upon requesting the call recordings it’s radio silent.
It’s disgusting!
@TUIUK The fact is you guys agreed to give me a full refund, expenses, seat upgrades along with a further £1,400 that is actually in writing. Now you have gone back on everything because the communication with TUI is non existent and think that £66 pp is enough.
@TUIUK You clearly can’t help me. TUI thinks £66 pp compensation is sufficient enough for endangering lives, not loading luggage, changing flights without warning etc… If you would have honoured what was previously discussed I would not be taking to social media.
@TUIUK Are you actually reading my replies? Or just random people are trying to tell me what I have already been told? Like the poorest company for communication I have ever experienced.
@TUIUK Lost in translation because your company doesn’t deal with complaints in a professional decent manner. So I will be taking my complaint to the press.
@TUIUK Imagine a big company like @TUIUK treating laying customers this way. They don’t care once they have your money. The thing is I would have room the refund with my expenses and your good shit will gesture of £400 on top of the flight refund and £1000 but now that has all been
@TUIUK No thanks!! I have been doing that for the last 5 weeks and have got no where. I was promised a full refund. 5 weeks later nothing. I was promised an upgrade fort honeymoon in 3 weeks. Nothing. I have been promised countless things that have not filtered through.