Chase UK

See what your money can do.
Proud Banking Partner of the Home Nations Football Teams. For customer support, tweet @ChaseSupportUK

[Chase UK @chase_uk]

@MrsWilliams1981 Hi Laura, we're sorry you've had a negative experience, rest assured our team are looking into this. If you'd like to discuss this matter further please call us on 0800 376 3333. Thank you for your patience. - Aimee

[Chase UK @chase_uk]

@sarah4f79 Hi Sarah, we’re sorry you’ve had a negative experience with Chase. Please give us a call on 0800 376 3333 and a member of our team can look into this for you. - Aimee

[Chase UK @chase_uk]

@kestrel89B Hi @kestrel89B

I am sorry that you have been waiting longer than expected for payments to go through. If you continue to encounter this issue, could you please give us a call on 0800 376 3333, one of our specialists would be more than happy to assist you further.

- Liam

[Chase UK @chase_uk]

We're aware of an issue some customers are having logging on using biometrics on iOS. If this happens to you, please use your passcode. You might need to cover your camera before Face ID starts to be able to enter your passcode. See more: https://t.co/5tGO7eZLF7

[Chase UK @chase_uk]

@poppyahamilton Hi @poppyahamilton, were sorry you are having issues accessing your app, if you are still having problems please give us a call on 0800 376 3333.

[Chase UK @chase_uk]

@TheMrsMog Hi @TheMrsMog! We're sorry you had issues with our phone line, how may I help you today? - Brett.

[Chase UK @chase_uk]

@Moanyoldbitchn1 Hi! We understand how important it is to feel valued as a customer and we’re always looking for ways to reward our existing customers. We may have exciting promotions for you in the future. Please keep an eye on our social channels for future updates! - Aimee

[Chase UK @chase_uk]

@jeupham Hi @jeupham

Thank you for your question! Chase is an app-based bank, so all account management is done through our app. This helps us provide a secure and seamless experience. If you need any help getting started or have questions, we’re always here to support you!

- Liam

[Chase UK @chase_uk]

@SteveJB01 Hi @SteveJB01!

It's great that you are looking to apply for our new Chase Protect services!

If you could please give our Chase Protect team a call on 0800 376 3333, they will be more than happy to assist you further 😄

- Liam

[Chase UK @chase_uk]

@dr1v8 Hi @dr1v8, thank you for your suggestion! We’re excited to share that we do offer insurance options for our customers. If you have any questions or ideas, we’re always here to help! - Aimee

[Chase UK @chase_uk]

@phil_brand Hi @phil_brand

We don’t charge fees when you use your card abroad, and we'll apply the current Mastercard exchange rate to any purchases you make in the local currency. For more information, please visit our website:

https://t.co/AQVPr9Q4gt

- Liam

[Chase UK @chase_uk]

@PeterSm53801111 Hi @PeterSm53801111

Thank you for your interest! Although we don’t currently offer insurance products, we’re excited about enhancing and expanding our services. Please keep an eye on our social media and website for the latest news and future offerings!

- Liam

[Chase UK @chase_uk]

@nickholding01 Hi @nickholding01, if you need any assistance with your account or have any questions, please give us a call on 0800 376 3333. We're here to help! - Aimee

[Chase UK @chase_uk]

@timsouthwest Hi @timsouthwest!

We're sorry that you're having issues accessing your Chase account. If you continue to encounter this issue, could you please give us a call on 0800 376 3333, one of our specialists would be more than happy to assist you further.

- Liam

[Chase UK @chase_uk]

@whfeng88 Hi @whfeng88! Yes you can still log in to the Chase app in Singapore! - Brett

[Chase UK @chase_uk]

@JohnKyleSmith25 Hi @JohnKyleSmith25! We're sorry that you have not received a callback from us. If you still need help with your account, you can also email us at [email protected], and we'll reply as soon as we can. Thank you. - Paula

[Chase UK @chase_uk]

@jonathan_polite Hi @jonathan_polite

I am sorry that you have not heard back from us regarding your application. If you are still waiting, can you please give us a call on 0800 376 3333 where one of our specialists will be able to assist you further.

- Liam

[Chase UK @chase_uk]

@jefferis_j21 Hi @jefferis_j21

This isn't something that Chase UK offer at this time. If we do make any changes to our products and services, we'll let our customers know through our social media channels and website

- Liam

[Chase UK @chase_uk]

Wednesday wisdom 💡

If you're buying something on your wish list (Black Friday or not), remember to pay with Chase to nab 1% cashback on your everyday debit card spending – that's a little extra back in your pocket.

18+, UK residents. Available for your first 12 months as a new customer. Max £15 per month. Cashback exceptions apply. https://t.co/vvjN2BZPVM

[Chase UK @chase_uk]

@SteveAlston12 Hi! Thank you for contacting us! We're sorry that you've had issues with your savings account. This should now be resolved. If you're still encountering any problems, kindly contact us on 0800 376 3333. Thank you for your patience - Aimee