@Digitoadsworld , I have made a transfer 2 days ago but it is not reflected in my account. The live chat has told me they will check and get back at end of day but no news. Any admin can help in this?
As everyone knows the situation of @AAXExchange that have been managed by a bunch of crooks and leaving all users in limbo without explanation. I am one of the AAX users that have been affected by the situation. I have began my own user investigation of AAX hot wallet.
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That is a surprise. That should save some loyalty. Next time should clarify first instead of keeping silent and taking a high-handed approach to lock everyone account. And support should respond first-hand and give some assurance, so less panic. Still, applaud your crisis mgmt.
We will also honor all Luna transactions from yesterday, including those with price glitch ie. there will be no reversals.
Our team is working on the credits for users and it should be done within the hour.
Thank you for your patience as we work through it ๐
@LogoSurfer@kris So you bought LUNA using CRO and now talking to support to get back the CROs? Has your account been suspended? I sold LUNA on app and gotten USDC and so far they have reversed only 3 trades took all my USDC without informing. My account is locked and they are silent.
@kris The more I read on other tweets and reddit, the scarier I feel... hope to get out of cdc soon. I fear the worst. But first, pls unlock my account...
@kris I seen so many bad comments and none are thanking... This is because the https://t.co/JjFoqtCEnC is the problem. You can say some are exploiting, some genuinely didnt know. But deep down, the app made a mistake and should own up.