@O2 Is [email protected] monitored? I sent an email, but didn't get an auto response. There is no mention of it on your website. Your Complaints Code of Practice only mentions [email protected], but that isn't monitored.
I haven't heard from anyone since logging an issue two weeks ago. I have tried to submit a complaint via your online form, but it doesn't work! Please don't tell me to private message you because nothing comes of it. Just more fobbing off.
@O2
@scivier_martin Both of my parents have dementia. One lives in a care home. My child has type 1 diabetes. T1 is hard enough to manage, but dementia adds a whole new scary dimension. I worry about how T1, particularly when someone has dementia, would be managed in a care home.
@Aldi_hq I've already contacted your Customer Services via Facebook. Despite what it says on your website that anything can be returned, I'm being told underwear can't be, even though it meets the refund criteria on your website. I'm not sure why you need my email address and contact no?
@T1showbizshizz We'd have loved to come, but don't have anyone who could look after our T1 daughter while we went. Looking forward to hearing about it though.
@MartinSLewis Most tax efficient way for a parent to save for children's future (not an ISA) please. How much interest can they earn pa before tax? Are there unknown/specialist savings accounts or ways to save?
@SimonCalder We bought a Family & Friends Railcard for trips to London for medical appointments. When searching for fares on Avanti, it seems now a Family Advance ticket has been introduced for the return journey which doesn't allow further reductions and so means our Railcard is pointless!