@qatarairways We depart Tuesday for Manila and urgently need involuntary re-routing via Japan Airlines due to the airspace situation. Without assistance we will miss a family wedding. Please advise ASAP.
@Iberia has gone downhill. I can’t manage to get a simple award flight cancelled due to a change in my plans. Their policy allows a full refund after paying 25 euros. But they’re incompetent at delivering this simple transaction; they are holding up my ability to move ahead.
@Iberia The amount is not the problem. The time and energy spent on a simple transaction that has still not been executed is the problem. Why can’t @Iberia recognize how ludicrous this is?
Sarika in elite services & Pepe in ticketing from @AmericanAir@HeathrowAirport saved the day when @British_Airways cancelled our flight. I was traveling with my parents & dad wasn’t feeling well. You went above and beyond to fix everything! 🙏