Christina W

[Christina W @ChristinaNW]

@people hi there - I'm trying to unsubscribe from an email list I don't believe I signed up for. It keeps taking me to a log in page instead and I can't seem to find help on your site...can someone please assist & let me know best next steps? Thanks!

[Christina W @ChristinaNW]

@Delta Hi Madison, yes I do. No one has responded to my DM and our bag is still lost. I’m getting quite frustrated, can you please help? We were supposed to get a call a few days ago when it arrived to LAX and still have not received a call.

[Christina W @ChristinaNW]

@Delta hi there! Trying to get a status for a piece of luggage that didn’t make our flight yesterday but web tracker hasn’t updated since it was apparently on a flight early this morning. It’s a super important bag - any chance someone could help? Thanks!

[Christina W @ChristinaNW]

@Delta No response to my DM, and no update to the bag tracker. I’m starting to get very frustrated and concerned about the location of my bag. Please help!!!!

[Christina W @ChristinaNW]

@Delta How long should I wait before I expect a reply to my DM? The bags were supposed to arrive this morning and we haven’t gotten a call so are getting quite nervous. Any assistance would be hugely appreciated (and I’m getting a 6+ hour wait estimate on the phone).

[Christina W @ChristinaNW]

@Delta Done, thank you

[Christina W @ChristinaNW]

When I DM you, this is the message I receive: Oops! I'm still learning and didn't quite catch that. I can help with things like booking a flight, getting information about COVID-19, and learning about refunds and rebookings. Try rephrasing your question or selecting an option

[Christina W @ChristinaNW]

@British_Airways lost luggage (an entire plane’s worth) with no update now going on a day and counting. Can’t get a hold of anyone and our flights yesterday were a complete mess. How can I get in contact with someone for information?

[Christina W @ChristinaNW]

@British_Airways Happy to. We drove to the airport for some assistance and cannot get any help here either. Never experienced such frustration with an airline before. I hope you are more helpful via DM.

[Barack Obama @BarackObama]

Kobe was a legend on the court and just getting started in what would have been just as meaningful a second act. To lose Gianna is even more heartbreaking to us as parents. Michelle and I send love and prayers to Vanessa and the entire Bryant family on an unthinkable day.

[Christina W @ChristinaNW]

@rtrhelp Special events, non-responses on the day they were supposed to be receiving their items shouldn’t be an option. This has been a really disappointing first experience and I really was hoping for more. @RenttheRunway @rtrhelp

[Christina W @ChristinaNW]

@rtrhelp hi there! First time using RTR. I’m supposed to get my items tomorrow but looks like they haven’t shipped yet. Is that typical? Thanks!

[Christina W @ChristinaNW]

@rtrhelp At this point I’ve never felt so frustrated with a brand experience, except for with some airlines. I understand operational delays (I work for an e-comm company too), but the lack of communication has been next level. When people are relying on a service with deadlines for

[Christina W @ChristinaNW]

@JessNWid @rtrhelp Did you ever get a response? I’m in the same situation and no one is responding.

[Christina W @ChristinaNW]

@rtrhelp (I did send a DM earlier)

[Christina W @ChristinaNW]

@rtrhelp Hi there. Still no response and I’m assuming my items won’t make it in time (since in my account they still say “preparing to ship”)? Any information would be a huge help.

[Christina W @ChristinaNW]

@Lara_Falcone @loratliff @rtrhelp So frustrating! This is my first RTR experience and it’s not looking so good 😬

[Christina W @ChristinaNW]

@loratliff @rtrhelp @rtrhelp I DM’d you but have not gotten an answer. Should I be shopping for backup options for my events tomorrow and Sat at this point?

[Christina W @ChristinaNW]

@loratliff @rtrhelp Yikes, that’s not good news ��

[Toad&Co @ToadandCo]

Today in history: 50 years since the #SantaBarbara oil spill—sparking a movement so strong that it marked 1969 a true turning point for environmental #activism (the first #EarthDay, the founding of the EPA, and much more). #environment