Cillian ODriscoll

Primary teacher, sports lover, Grá for gaa. Clashgaelicgames founding partner.

[Cillian ODriscoll @CillianODrisco3]

@one4allireland I can't apply to account as my account is https://t.co/iDBFDh6N66. voucher is for https://t.co/udTQW4hZ9z. I don't have an https://t.co/udTQW4hZ9z account and can't set one up as my number and email are already in use for the .IE account.

[Cillian ODriscoll @CillianODrisco3]

@one4allireland I received two messages recently that I would hear back from you within 24hrs. Radio silence. Really poor customer service. Can you please stop selling Amazon gift cards for the UK on the Irish site.

[Cillian ODriscoll @CillianODrisco3]

@BandQ_Ireland Very disappointed with customer service. Ordered a fence, wrong fence delivered, said fence has been collected. No sign of replacement fence despite two messages claiming delivery will happen on. No communication as to why no fence has been delivered or when!

[Cillian ODriscoll @CillianODrisco3]

@eircare just wondering what standard reply time is? I messaged at 10:35am still nothing back. Pretty unacceptable.

[Cillian ODriscoll @CillianODrisco3]

@eircare I'm waiting over 2 hours for a response. Is this the norm?

[Cillian ODriscoll @CillianODrisco3]

@eircare can you please explain why my monthly bill which is wifi only @ promo offer of €30 pm has actually been deducting €65 per month?

[Cillian ODriscoll @CillianODrisco3]

@joeliveline @LeoVaradkar @MichealMartinTD Can you explain where the arbitrary figure of 6 at a Wedding came from. Had hoped and assumed wedding attendees would be increased to 25 therefore accommodating the immediate family members of most couples. Common Sense is not common??

[Cillian ODriscoll @CillianODrisco3]

@eir Good Afternoon, thank you for responding however I don't feel like my situation has received an adequate response. If the previous tenants of apt which I've moved into were Eir subscribers and I am entitled to 1 free home switch then surely there should be no home install charge?

[Cillian ODriscoll @CillianODrisco3]

@eircare @eir Can you explain why there is a €100 charge for a free home move of your broadband services? Especially considering the previous tenants were Eir broadband customers?

[Cillian ODriscoll @CillianODrisco3]

@eircare Please can you get somebody to respond to my DM's. It is urgent.

[Cillian ODriscoll @CillianODrisco3]

@eircare Good afternoon earlier today I rang to proceed with switching my broadband home account on account of moving house.

As of yet I have received no adequate response. This is unacceptable. I would appreciate this matter to be looked into as a matter of urgency.

[Cillian ODriscoll @CillianODrisco3]

@eircare Good Morning, I received a notification today from eircare that an Installation date for home move is today. However when I contacted the open eir instal team number provided they had no record of such installation being due. Order Ref 50891606

[Cillian ODriscoll @CillianODrisco3]

@corkpops @FeidhlimKelly @jeankellyharp @pkellypr @WuKelly Very Sharp!!

[Cillian ODriscoll @CillianODrisco3]

@eircare @eir The requested information was supplied at 1:40 and I have yet to receive any follow up. I would have appreciated some update???

[Cillian ODriscoll @CillianODrisco3]

@eircare Can I ask what the typical response time is for dm. I’m waiting for 1.5 hrs now for a follow up.

[Cillian ODriscoll @CillianODrisco3]

@eircare Can someone please explain how to get in touch with the eir moving home team? Has the switching home process always been so unprofessional?

[Cillian ODriscoll @CillianODrisco3]

@eircare Very disappointed with Eir moving home team. Proving impossible to get a hold of or get answers. 1800 242 535 Phone number not recognised. Unacceptable service.

[Cillian ODriscoll @CillianODrisco3]

@eircare I have dm account number and details there. Please let me know what next steps are.

[Cillian ODriscoll @CillianODrisco3]

@eircare Can you please send on instructions as to what steps are needed to switch home internet package to a new address?

[Cillian ODriscoll @CillianODrisco3]

@BoseService Recently ran an update on Bose connect for my sound sport earphones. Since then I cannot turn my earphones off. Very frustrating( Ireland )