ClareLouiseSimmonds

[ClareLouiseSimmonds @Clare_Simmonds]

@ubereats_uk @Uber_Support my whole order turns up stone cold, and this is the response I get? Unacceptable! How can I speak to an actual person about this?

[ClareLouiseSimmonds @Clare_Simmonds]

@PapaJohns bit disappointed there’s none of the garlic butter in my cheesy chicken papa bites when there’s supposed to be - they’re defo not as nice as they usually are😔

[ClareLouiseSimmonds @Clare_Simmonds]

@ubereats_uk you seriously need to sort your customer service out, this is appalling. The exact same message regardless of what I say, you guys just get worse and worse over time.

[ClareLouiseSimmonds @Clare_Simmonds]

@UberEats sort it out…seriously not even reading customer responses, it’s appalling!!

[ClareLouiseSimmonds @Clare_Simmonds]

@arrivamidlandsE awful service yet again. Expecting me to get a pushchair on the bus in the middle of the road instead of waiting for the bus in front to go from the bus stop. Driver ended up driving off without me boarding. Shocking.

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia The outage was resolve after 8 hours🙄 but I have not been compensated STILL

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia I’ve not had any broadband since 10.54am. I work from home so have missed an entire days work because of this🙄 your website isn’t allowing me to “register loss of service” either…awful service tbh.

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia £8.40 for full day of loss of service two days AFTER REGISTERING loss of service. I could not do this so shock horror, you’ve done bugger all to actually compensate me, despite my numerous attempts of telling you I had no service from 10am right up until 6pm. I could not work ffs

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia I already have…that’s why I tweeted in the first place, it says to register loss of service which I COULDN’T do! I’m honestly baffled by the awful service you guys are offering tbh

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia It is, however I’ve still not been compensated for the outage (like I thought). “Automatic” compensation supposedly🙄

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia I was tweeting from my phone…where I already tried to report the loss of service and couldn’t. Like I said in my initial tweet

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia I literally had no wifi and you were asking me to use another browser?? I have no confidence I’ll be given any reimbursement from you guys to be honest. Hugely disappointed

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia But it says that you have to register loss of service, but it won’t bloody let me anywhere. So what, I miss out?. Your company is absolutely useless. Also £8.40 per day, that’s less than ONE hour worth of work I missed. I lost out on 6 and a half hours work, far more than £8.40

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia I’m also super unhappy with the fact I’ve had no broadband now for 6 hours. Will there be compensation for this? I’ve literally lost a full days wages over this. It’s not on. App telling me service aimed to be back by 6pm. Too bloody late by then

[ClareLouiseSimmonds @Clare_Simmonds]

@virginmedia I was on the app, said that there’s an issue being investigated in my area, then there’s a button that says “register loss of service” but that takes me to a bloody information page. Not helpful at all

[ClareLouiseSimmonds @Clare_Simmonds]

@arrivamidlandsE why did you stop the 26 from going to Coalville? Literally 6 people thrown off at Ellistown just to walk through Hugglescote (the old bus route). The last 26 of the day and doesn’t even go the full way🙄

[ClareLouiseSimmonds @Clare_Simmonds]

@DeliverooHelp So another 3 and a half hour wait then…lovely.

[ClareLouiseSimmonds @Clare_Simmonds]

@DeliverooHelp I want you guys to contact me on here ASAP! I’m absolutely furious with how I’m being dealt with right now.

[ClareLouiseSimmonds @Clare_Simmonds]

@DeliverooHelp are you guys actually monitoring your DMs???

[ClareLouiseSimmonds @Clare_Simmonds]

@Deliveroo are great when they do their job…but when they mess up, don’t expect good customer service. I’m fuming! Your customer service is a joke.

[ClareLouiseSimmonds @Clare_Simmonds]

@DeliverooHelp What’s the point in DMing, no one’s replying. Your customer service is actually a joke.