ClassPass

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[ClassPass @classpass]

@Joys__X Hi Joy, we understand you would like to speak to support. Please send us a DM with your email on file, and we can have a member of our team follow up with you. Your satisfaction is important to us.

[ClassPass @classpass]

@sheal Hi Sheal, Thank you for reaching out to ClassPass. We completely understand your frustration about feeling like you're getting generic responses instead of personalized help. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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@ValentinaF96928 Hi Valentina, Thank you for reaching out to ClassPass. We understand you're hoping for a special offer to return to ClassPass! We totally understand wanting to get back into your fitness routine with a good deal. Please send us a DM with your email on file and we can have a me...

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@BiteMyLipsz_Woa @WeWork Hey @BiteMyLipsz_Woa , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

[ClassPass @classpass]

@PerpetualWheel Thank you for sharing your experience, and we’re sorry you’ve had trouble canceling and stopping the charges. Please go to https://t.co/CQSi7vQRrd and start a chat with “App Store Review,” including your review details so we can connect you to our specialized support team. We’...

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@LivinLaVidaLisa Hi there, thank you for reaching out. We totally get it, sauna plans shouldn't have to wait! We're sorry to hear ClassPass isn't cooperating right now. Please send us a DM with your email on file, and we can have a member of our team follow up with you. We're here to help get ...

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@aintalliee Hi Allie, 

We are sorry to hear that you were incorrectly charged. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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@mkendallmv Hi M, thank you for taking the time to get in touch with us. We understand it can be concerning to cancel your account then receive an email indicating your account is active again when you have not reactivated it. We are happy to look into this further to establish where the ...

[ClassPass @classpass]

@laaaacars_ Hi there! We'd be happy to help you with your inquiry. Since you already reached out to us via DM, please allow us to get back to you.

[ClassPass @classpass]

@laaaacars_ Hi there, thank you for reaching out. We're truly sorry for the issue you have with your account. Please send us a DM with your email on file, and we can have a member of our team follow up with you. We will gladly assist you from there. Thanks.

[ClassPass @classpass]

@HubInArizona Thank you for sharing your experience, and we’re truly sorry to hear about the issue with your $50 gift card order being canceled after the charge was processed and the lack of follow-up from support this is not the experience we want for our users.Please go to ...

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@curiouslawyer1 Hi Shikha,

We are sorry that you are getting trouble signing up. Please send us a DM with your email on file and we can have a member of our team follow up with you.

[ClassPass @classpass]

@frenchiedindin Hi Mel, we understand your concern about being flagged by our fraud prevention system. We are really sorry for the issue you're running into. Please send us a DM with your email on file, and we can have a member of our team follow up with you.

[ClassPass @classpass]

Thank you!

[ClassPass @classpass]

@bigbagtheory_la Thank you for sharing your experience with an erroneous charge on your account. We understand how concerning unexpected billing can be and want to ensure this is reviewed as quickly as possible. Please go to https://t.co/CQSi7vQRrd and begin your chat with “App Store Review” a...

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@Suh_Les Hey @Suh_Les , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

[ClassPass @classpass]

@vbridgesruiz @SoniaBaschez Hey @vbridgesruiz , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

[ClassPass @classpass]

@Pop2o @Revolut @perplexity_ai Hi there, thank you for reaching out to us. We're sorry to hear that ClassPass benefits aren't available in your area, and we completely understand how frustrating it can be when the perks you're paying for aren't accessible to you. Please send us a DM with your email on file,...

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@manifinesse_ Hi there! We'd be happy to help you with your inquiry. Since you already reached out to us via DM, please allow us to get back to you.

[ClassPass @classpass]

@4444rabi Hey @4444rabi , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

[ClassPass @classpass]

@byepumpkin_ Hi There, We sincerely apologize for the incredibly frustrating experience you've had with our customer service team, Please send us a DM with your email on file and we can have a member of our team follow up with you.