@island_landlord@thumbtack Horrid. They either never respond or are super shopper. ( and I spent a lot of money) not just like $100 I have a large sample size
@thumbtack 4 leads, 2 wanted “organization” and “decluttering”
Insane that you wouldn’t make that its own category bearer on how many people want that service. For a residential cleaning company these leads burn thru our spend so fast for customers we cannot help.
@WhosontheMap@thumbtack Yeah they’re all labeled as house cleaning with a customer message. I’m meaning that they need to make the details of what customers want more clear to the consumer
No negative reviews because in each email that’s sent (initial booking confirmation, 3 day and 1 day email) it clearly states if we cannot gain access and we wait 15 mins and provide proof we will leave and charge full booking price. We did it this way to try and deter the lockouts in general, cleaners want those hours…
Yelp has now hidden 3 prior 5 star reviews (they had been up for 6 months)
Now randomly removed them.
Anyone a Yelp guru? Need help to get these back and others removed.
Got my quarterly Yelp sales call today. I let them know I’ll never use their service u til they fix the way they handle reviews (positive and negative)
Most home service businesses I speak to feel the same way. We work so hard to get a good review and you hide it?
Never seen a 1 star review hidden 👀 interesting right?
If you have to lie in your advertisement because you think that will get you more customers… close down your gbp.
Nice looking ad for cleaning company near me says “thousands of clients serviced”
I open the google profile
“5 reviews”
“Opened in 2026”
“Family owned “
🤦