So @TUIUK won’t refund in full a low deposit for a holiday that’s 11 months away, despite cancellation being due to one of the group being diagnosed with inoperable cancer. @easyJet and @RadissonBlu have both refunded bookings in full. @TUIUK you ought to hang your heads in shame
So @TUIUK won’t refund in full a low deposit for a holiday that’s 11 months away, despite cancellation being due to one of the group being diagnosed with inoperable cancer. @easyJet and @RadissonBlu have both refunded bookings in full. @TUIUK you ought to hang your heads in shame
@qatarairways@TUIUK I was stranded in Doha for 18 days after my 1 March flight cancellation.
No support despite emails, calls, and 3 office visits.
Paid hotels + extra flight via Saudi.
Booking: QRH149820
Complaint escalated to authorities.
@qatarairways@TUIUK I was stranded in Doha for 18 days after my 1 March flight cancellation.
No support despite emails, calls, and 3 office visits.
Paid hotels + extra flight via Saudi.
Booking: QRH149820
Complaint escalated to authorities.
@TUIUK you are making a customer pay for your mistake with their name, we have flown with you for more than a decade! With the same name! This will be the last time, your customer service is terrible and you appear to treat your black customer appallingly!
@TUIUK you are making a customer pay for your mistake with their name, we have flown with you for more than a decade! With the same name! This will be the last time, your customer service is terrible and you appear to treat your black customer appallingly!
@flysrilankan_x@TUIUK An email is not customer care, especially after a serious injury. We will never travel with them again. They do not care about safety and they do not care about their customers. It is now April and still no welfare call.
Frustrated with #tuirivercruises#tuimaya. Honeymoon trip, contacted @TUIUK via my TA and couldn't book a surprise package without my OH knowing and now Head Office think it's ok to tell their customers which restaurant they can have food from when they are literally 7 steps away
Frustrated with #tuirivercruises#tuimaya. Honeymoon trip, contacted @TUIUK via my TA and couldn't book a surprise package without my OH knowing and now Head Office think it's ok to tell their customers which restaurant they can have food from when they are literally 7 steps away
@TUIUK Can someone please contact me. After an afternoon of scammers calling me pretending to be TUI, we want help to resolve my pensioner dad being mis-sold leg room. £90 for 2 inches instead of an emergency exit row.