๐ฃ Moving just got easier in Boston, DC and the surrounding areas! We are excited to now offer local moving in these areas, in addition to our existing on-demand, Smart Storage services.
Head to https://t.co/L386mH7fXB to book your #moving or #storage services!
@SWEETtriniSOUL We were unable to locate your account in our system using your profile name alone. We absolutely want to assist you, so please email your concerns to [email protected]. A member of our Trust and Safety team will follow up with you directly.
@SWEETtriniSOUL Hi Fayola, We're sorry to hear that you feel like this, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team
@JasonHirschhorn Hello Jason. Thank you for reaching out to us. A member of our Trust and Safety department will reach out to you directly to further assist you. Sincerely, the Clutte Team
@cmauroc Hello, thank you for reaching out to us. We're very sorry to hear about your overall experience. Please reach out to us at [email protected] for a member of our Trust & Safety team to connect with you. We appreciate your time on this matter.
@DmedusaD@OAGMaryland Hi Medusa, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team
@HenryMagun Hi Henry, We're really sorry to hear this. While we canโt discuss specific cases publicly, a member of our Trust & Safety team will be reaching out shortly to help however we can.
@ngpedro Hi ngpedro, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. If you still need our assistance, you can contact us via the I need help button.
@JSInteriorDes Hello, our apologies for that. However, the refund has been processed since May 11, 2025. If you cannot see it, you can contact us via the "I need help button" on your account portal
@JSInteriorDes Hi Jill, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team
@mihaibu Hello Mihai, reviews can definitely influence decisions. We understand that every experience is unique for each individual. Please feel free to reach out to us and the appropriate department would be happy to clarify how our services work.
@AngelAura28 Hello Angela, please call our cusotmer service line as soon as possible to discuss your account as we have been attempting to reach you. I hope this information helps. The Clutter Team
@StephCorsalini Hi Stephanie, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team
@QuietAtTheStart Hi there. We're sorry to hear you encountered difficulties with your appointment today, and would like to learn more about what occurred and how best we can help. Please email us at [email protected] with the link to this post, and our Trust and Safety team will follow up.
@carlychaikin Hi @carlychaikin ,
We sincerely apologize for the negative experience you had while using our service. As a result, our Trust & Safety team will be reaching out to assist you further in hopes of coming to a resolution.
@juneAmbrose Damage is never an expectation when using Clutter's services, so we apologize that you were in the position to need to file a claim with us. Our Trust and Safety team has reached out to provide additional assistance.
@bridgetwi Hi Bridget, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team
@brittlynnwang @varoon81 Hi Brittany, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team has reached out to assist. Warm regards, The Clutter Team
@brittlynnwang Hi Brittany, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team has reached out to assist. Warm regards, The Clutter Team
@brittlynnwang @du_ro@ari_mir Hi Brittany, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team has reached out to assist. Warm regards, The Clutter Team