@OctopusEnergy I'm told I can't get a refund beyond 14 days of billing date (31st Oct). It took Octopus 7 days to issue the bill (6th Nov). I requested refund on 12th Nov - so within 14 days! @g__j Please remove these arbitrary restrictions on getting a refund of our own money.
@newt7215 I (stupidly) took mine through a flood a few weeks ago, damaged the rear bumper & arch liners as the under tray dropped, but the car carried on. Ran a wet vac over the carpets & stuck a dehumidifier in it for a couple of days & it's fine. An ICE car would have been written off.
@sarah_go_green@OctopusEnergy Thank you for the heads up. I've not had any notification of this from @OctopusEnergy despite having signed up to the previous session on Thursday. Logging on to the website and I've had to fill in the form again. Not sure what state the account is in now 🤷
@sarah_go_green@OctopusEnergy I did the same last week via a DM request. You just reminded me to check as I hadn't had a reply to confirm the change but my tariff is now showing as being fixed to August 2025.👍
@sarah_go_green@JordeeBrompton@myenergiuk They've enabled it for all Zappis, I've got their original version 1 units. It was only @jesseb4me post that warned me so it's disabled now. They shouldn't force this on their customers knowing it breaks the @ofgem roles where customers are already signed up to another service.
@RippleEnergy@SpeakSarahSpeak Hi, is it true that customers of @eon_next invested with Kirk Hill &/or Graig Fatha are being paid more for their share of generation than customers of @OctopusEnergy ? If this is true please explain why given the strike price is fixed.
@glynhudson Last question for now if I may... Did the price you are quoting ($780) include shipping, customs taxes and vat or were they extra? If taxes and vat is on top then I'm thinking buying from accraine would be simpler. Thank you
@OctopusEnergy@myenergiuk@sarah_go_green Heads up, looks like there's a problem with IOG not scheduling charges correctly for those with the Zappi. Picture from Facebook group
@EcoNorfolk @RippleEnergy What is annoying is that one little turbine in South Wales - Graig Fatha - has so far this month generated 85% (263kWh) of the combined total for the 8 turbines in Kirk Hill (309 kWh) 😲