Muse Glimmer 30B is live in LM Studio!
It's a new open source model from Meta. Apache 2.0 license, fit right on your laptop.
It is the strongest model of its size class we've tested.
It's official - we're running billboards in San Francisco!
You're probably wondering... why?
The goal of this campaign is to celebrate that support teams now have a completely new way of working we call "Agentic Support".
In the traditional support model...
➤ you do the work (investigating, triaging, drafting)
With agentic support...
➤ you direct agents to do the work (you focus on steering)
And we're proud to offer the first agentic support platform that productizes this new way of working. Our own team is about ~40% more efficient than before.
For this first campaign, we're running 12 placements across 10 locations in SF.
→ 5 billboards: 2 on US-101, 3 in SOMA
→ 2 wallscapes: Market Street and Battery
→ 5 panels across 3 locations (some are stacked billboards)
We also have many buses that we're running across the city that we'll post about too!
Learn more about Agentic Support: https://t.co/9uXbVVWqL4
Our Anthropic bill is about to jump from $400K → $1.4M/yr.
Not because usage exploded, but because we're about to cross 150 seats.
Past 150 seats you're forced into Enterprise tier. Seats stop including any usage, every token bills at standard API rates. At our current run rate that's 3.5x overnight.
Unfiltered thoughts on AI spend:
1. We should spend tokens to grow as aggressively as possible. But most people (me included) aren't conscious of what they're spending.
2. Visibility comes first. People see their personal number and they're shocked. I accidentally spent $4,000 in 3 days in Claude Code.
3. For engineering the spend is clearly worth it. Pay for the best model, it saves more than it costs.
4. For a lot of other roles it's questionable. Apps nobody uses, skills someone already built. No ROI.
5. Spend limits are coming. We already require approval for more tokens on our support team.
The era of token-maxxing is coming to an end.
Introducing Lemma.
Your AI agents are failing in ways you can’t see.
Lemma is the world’s first reliability platform that finds and fixes these issues fast.
1/ Previously, I've written before about the importance of starting with the customer when building a company. This is part of our DNA at Rutter, which is why today we're excited to announce… https://t.co/O9koHpNDwd
Excited to be an investor in @PeterLZhou@cyrieu at @RutterAPI – check out this @forbes article on how Rutter came to be a universal commerce API company and how they raised $27M Series A this year led by @a16z.
Rutter's product velocity and customer development has been impressive to watch, but the coolest thing about them may be how quickly they've become a magnet for young, high potential talent.
1/ The last few months since we raised our Series A from @a16z have been a roller coaster ride and I’m so proud of the team we’ve built at @RutterAPI so far. Big thanks to @fredsoda for helping tell our story @Forbes https://t.co/lxXUKGvoq7
Thanks to @fredsoda from @Forbes for taking the time to meet with us and learn about how we are a universal commerce API that serves as a data bridge between SMBs and service providers.
Learn more about how we raised a $27M Series A led by
@a16z. ↓ https://t.co/Bhox6fW2Qm
When @cyrieu and I spent our time in pivot hell, the biggest challenge we faced was when to move on from a current idea. To solve this, we created a framework we called the 30 customer test that eventually led us to the idea for @RutterAPI. A 🧵
I joined @ycombinator a 2nd time last year with @dtran320 and have been building @flowdotclub with an amazing community of Flow Clubbers who inspire me every single day. Today, we announced $5M in funding. $5M for what!? Thread: 🧵
Announcing we were part of @ycombinator S21 batch & raised $5M led by @worklifeVC + over 100 founders & operators to build the most productive & inspiring co-working platform you can access anytime, anywhere. Our goal? Help you feel good getting work done https://t.co/AAK8EcsBrO
We relaunched Supergrain a few weeks ago as a customer engagement platform built natively for cloud data warehouses. Today, we're excited to share more about why we decided to build a CEP, what we're building, and where we're going next. 🚀🚀🚀https://t.co/tuQoda3uST
Excited for what @g_xing and @tomkit08 are building! Lots of innovation happening on top of the data warehouse and this is much needed for marketing and growth teams!