Complaining Bull

[Complaining Bull @ComplainingBull]

Just got on @AklTransport bus at Newmarket and asked the driver if this was the right bus to Ponsonby (showed the G/map) and he replied in a sarcastic manner ‘is the front sign not working?’ As a tourist, how do I know that ‘INN’ on Google map means InnerLink? #auckland #tourist

[Complaining Bull @ComplainingBull]

Just booked @AddisonLeeCabs from @HeathrowAirport and noticed the incorrect pick-up time. Rang customer service and was informed I chose 400 mins of delay!!! Clearly a bug with the app. Something to watch out when booking. #London

[Complaining Bull @ComplainingBull]

Another disappointing service from @dpd_uk @DPDCare @Geopost_news!

I was at home and no one tried to deliver an item! Wish more businesses pick more reliable companies such as @RoyalMail @DHLGlobal @UPS or @FedEx

[Complaining Bull @ComplainingBull]

Wow I just been robbed! A @StarbucksUK ham & cheese toastie in @LondonWaterloo is £6.45 compared to £3.60 at another @StarbucksUK across the road at Southbank Place! That’s 81% price difference! #ripoff

[Complaining Bull @ComplainingBull]

I decided to return to PUT today and unfortunately there’s engineering work between RDG and RMD. So I was advised by @thetrainline to go via PAD and get on the underground tube to transfer at WAT for PUT. Sadly TFL was unsympathetic and didn’t let me through.

[Complaining Bull @ComplainingBull]

Who is at fault or should help me? I bought an open return ticket from Putney to Bath Spa on @thetrainline. My outward route was PUT-RMD-RDG on @SW_Help and then RDG-BTH on @GWRHelp. Having opted for e-tickets gave logistical problems!

[Complaining Bull @ComplainingBull]

This is not responsible parking by a @voitechnology user on a very busy pedestal crossing at Kingsway / Aldwych junction!!! @CityWestminster

[Complaining Bull @ComplainingBull]

Why does @Harrods use a sub par courier company to deliver their goods? DPD just left our parcel outside the building in view to the main road. Complained to @Harrods but still no reply. #Knightsbridge #London #CustomerService #DPD #CustomerExperience

[Complaining Bull @ComplainingBull]

Not only there was an issue on the delivery (addr incomplete), item delivered was incorrect (tall rather than wide) because the wide version was actually not available (ie website is showing available while inventory says nil). Can't trust @westelmUK website atm due to false info

[west elm UK @westelmUK]

@ComplainingBull Hello,

I apologize for your experience with us. If there is an order # that you can reference, please private message us your order details so that we can look into this for you.

Warm Regards,

West Elm Global Customer Support Team

[Complaining Bull @ComplainingBull]

Why is it so hard for @westelmUK to correct my address. I told them they had an IT bug in their address finder last year but yet I have to spend another 30mins stating the same issue. Why should the onus on the customer not the retailer. #CustomerService @westelm #CRM

[Complaining Bull @ComplainingBull]

@enterprisecares Will do

[Complaining Bull @ComplainingBull]

This doesn’t bode well as a 1st time customer for @UKEnterprise @Enterprise. My pre-booked 5day rental has been downgraded b/c other customers are extending their rental due to train strike (why they didn’t plan sooner idk). Got them to reduce my cost of rental due to downgrade.

[Complaining Bull @ComplainingBull]

The annoying thing was no apologies given and only said that the downgraded car is the only one left. They didn’t offer to refund or compensate me. I had to ask and turn down the paltry offer of either a discount on the next rental or credit for the used petrol. #customerservice

[Complaining Bull @ComplainingBull]

This doesn’t bode well as a 1st time customer for @UKEnterprise @Enterprise. My pre-booked 5day rental has been downgraded b/c other customers are extending their rental due to train strike (why they didn’t plan sooner idk). Got them to reduce my cost of rental due to downgrade.

[Complaining Bull @ComplainingBull]

Does @aer_sf UK offer student discount? I'm really keen on the Travel Pack 3 for my upcoming trip to Asia. #London #shop #travel #rucksack #Backpack

[Complaining Bull @ComplainingBull]

Why this does #CokeZero taste so bland and very different from the Coke Zero in a glass? Is the date stamped on the plastic bottle the date it was made or best before date? @CocaCola_GB @CocaCola #disappointed

[Complaining Bull @ComplainingBull]

Looks like there was a bug in the app. Now resolved.

[KFC Care Squad @KFC_UKI_Help]

@ComplainingBull Hey there, I'm sorry to hear this. Could you send us a DM with more account details so we can look into this further?

[Complaining Bull @ComplainingBull]

Your staff at @KFC_UKI_Help @KFC_UKI Waterloo was not very helpful who kept insisting I need order on the kiosk despite me saying that I cannot redeem my student offer via the kiosk! The manager eventually asked a staff to serve me at the till.
#kfc #chicken #London #student

[Complaining Bull @ComplainingBull]

Have reinstalled @KFC_UKI_Help app several times but still getting issue with the app. #KFC

[Complaining Bull @ComplainingBull]

@BoseService Strange I needed to send you a private message even though the answer to my question was that it isn’t possible to block the usage remotely. @Bose @BoseUK @BoseService #SoundIsPower #customerservice #earbuds

[Complaining Bull @ComplainingBull]

My @Bose QC EarBuds II was stolen 😞. @BoseUK if I provide the serial number are you able to block from future usage?
#SoundIsPower

[Complaining Bull @ComplainingBull]

@BoseService Thanks @BoseService I’ll msg you now