D'CENT Wallet Help Center

Beyond storage. A secure biometric wallet for self-custody and smarter crypto management. Dm for Assistance

[D'CENT Wallet Help Center @DCENTWalletsX]

@louc471028 Hello, We will happily look into the performance difficulties you have experienced on our platform and advise you accordingly. Please send a message via DM and follow back

[D'CENT Wallet Help Center @DCENTWalletsX]

@Emanuhellooo Thanks for the feedback. This is usually a temporary data sync issue. Please send a message via DM and follow back

[D'CENT Wallet Help Center @DCENTWalletsX]

@erictubaugh kindly follow back and send a dm for proper assistance

[D'CENT Wallet Help Center @DCENTWalletsX]

@erictubaugh It can be incredibly frustrating when your hardware wallet refuses to sign a transaction Since you are using a Ledger with the Supernova DEX the issue usually boils down to a communication handshake failure between the browser, the Ledger,and the DEX's smart contract

[D'CENT Wallet Help Center @DCENTWalletsX]

@StonedStockTalk kindly follow back and send a dm for a step by step process

[ScottyStocks @StonedStockTalk]

@yield_xyz @Ledger What is the rewards

[D'CENT Wallet Help Center @DCENTWalletsX]

@StonedStockTalk Staking your Polygon directly through a Ledger device offers a blend of high security and passive income. However, it’s important to understand that "direct" staking for Polygon actually happens on the Ethereum Mainnet, not the Polygon network itself.

[ScottyStocks @StonedStockTalk]

@yield_xyz @Ledger What is the rewards

[D'CENT Wallet Help Center @DCENTWalletsX]

@69Cooper I’ll be happy to walk you through Kindly follow back and send a dm for proper guide .

[D'CENT Wallet Help Center @DCENTWalletsX]

@pa_btc This error usually happens because you are trying to add a Zcash (ZEC) wallet to a cake Multi-Wallet Group (like a BIP39 "Seed Link" group) that doesn't support the specific cryptographic requirements Zcash needs kindly follow back and send a dm for more assistance

[El Señor Papa @pa_btc]

@cakewallet I’ve got an existing wallet group containing multiple wallets. But when I try to add a Zcash wallet: “Looks like you don’t have any compatible wallet groups!” What am I missing? @sethforprivacy

[D'CENT Wallet Help Center @DCENTWalletsX]

@Ben9999Ben it is a known issue that often has a technical fix rather than your money being gone. kindly follow back & check your inbox for step by step instructions on how to manually correct this issue

[D'CENT Wallet Help Center @DCENTWalletsX]

@TheBritCoinGuy I feel your pain Monero syncing is notoriously finicky because it’s not just downloading a list of transactions your phone actually has to scan every block with your private keys to see if any of the coins belong to you. Since you're moving coins from 2017, you have a massive amount of data to sift through. Kindly follow back and send a dm for proper guide on how to troubleshoot this

[Brit @TheBritCoinGuy]

How tf do I get @cakewallet to actually sync the monero chain?! Sync just stops every time the phone locks or anything.

Got some 2017 coins I'm trying to move but this is killing me

Hellllllp

[D'CENT Wallet Help Center @DCENTWalletsX]

@Richard06166230 You can follow Back and send a dm if you need more guide

[D'CENT Wallet Help Center @DCENTWalletsX]

@Richard06166230 f you recently bought more crypto or deposited fiat (USD/EUR) to cover fees, the exchange won't let you withdraw those funds until the bank transfer fully clears.
TCheck your "Available for Withdrawal" balance versus your "Total Balance." If you used ACH or a Debit Card, you might have to wait 3 to 7 days before those specific funds can leave the platform.

[Richard Lopez @Richard06166230]

@RemiReliefX So I got my Tangem but I am having trouble with my exchange transferring all my bags.

[D'CENT Wallet Help Center @DCENTWalletsX]

@owen667899 Since Cake Wallet is "shielded by default," it does not allow outgoing transactions directly from transparent addresses. However, you can still bridge the gap using specific steps kindly follow back for proper guide

[Owen @owen667899]

@cakewallet How can I transfer anonymous ZEC from Cake wallet to my Binance deposit address? The Binance address is a special address. it's not possible to transfer funds there. Zashi wallet randomly generates a transparent address before transferring to the Binance AEC deposit address

[D'CENT Wallet Help Center @DCENTWalletsX]

@owen667899 Depositing anonymous (shielded) ZEC directly to an exchange like Binance is often blocked because most exchanges only accept "Transparent" (t-address) transactions for compliance reasons. Binance has recently introduced TEX addresses, which are a specific type of address designed to ensure funds come from a transparent source.

[Owen @owen667899]

@cakewallet How can I transfer anonymous ZEC from Cake wallet to my Binance deposit address? The Binance address is a special address. it's not possible to transfer funds there. Zashi wallet randomly generates a transparent address before transferring to the Binance AEC deposit address

[D'CENT Wallet Help Center @DCENTWalletsX]

@JDdallwitz send a dm for proper guide

[D'CENT Wallet Help Center @DCENTWalletsX]

@JDdallwitz it can be a bit confusing if you're used to the old "one seed per coin" model. When you create a "New Wallet," look for the option to create a Wallet Group. Once the group is created, you can "add" different assets (like XMR or BTC) to that specific group. They will all be tied to that same 12-word phrase.

[JDcreating @JDdallwitz]

@cakewallet Docs don't contain any guides on using Wallet Groups feature?

[D'CENT Wallet Help Center @DCENTWalletsX]

@duderdude2009 I’d be happy to help you troubleshoot kindly follow back and check your inbox

[dude @duderdude2009]

@DanishCryptoDK @vikrantnyc @cakewallet I am syncing the XMR blockchain as last time I did it was 2021 so its a monster of a sync. Where on earth can I sell my XMR if I am based in the UK and alot of the usual destinations have been taken offline? I am a beginner and trying to figure it all out. Any help please.

[CoinMarketCap @CoinMarketCap]

LATEST: ⚡ Cake Wallet has added support for Zcash in its latest v5.7 update, with shielded addresses enabled by default as a mandatory requirement.

[Connor @connorxmr]

Stay feral, use Monero