@0xNemr@digitalocean Sorry for the trouble! We aren't seeing a platform outage, but redirect loops are incredibly frustrating.
Can you try logging in via an Incognito window? If that doesn't work, please open a ticket with our team so we can investigate: https://t.co/MKcPsYRVLI
@srinadha_k Hi,
Thanks for getting in touch about your control panel display.
Rest assured, our team is ready to assist. To get this resolved, we need to open a formal support ticket so our engineers can perform a thorough technical review.
@srinadha_k Hi,
Thanks for getting in touch about your control panel display.
Rest assured, our team is ready to assist. To get this resolved, we need to open a formal support ticket so our engineers can perform a thorough technical review.
@Xintzy234 Thank you for reaching out. We have successfully created a Support Ticket # 12116939 with your email on your behalf. The Support Team will reach out to you shortly with a detailed information. Thank You!
@PawRami Hello there,
We request you to please elaborate on how we can be of help!
Alternatively, you can reach our support team via a ticket to elaborate on the issue or create one using our Contact form. Please provide the ticket # to enable us to expedite the resolution.
Thank you!
Investigating: As of 16:34 UTC, our Engineering team is investigating reports of errors and timeouts on control plane operations for Managed Databases. The issue is affecting multiple database engines, including PostgreSQL, MySQL, Ope… https://t.co/uG0lFJczmH
@Westernsport We haven’t seen widespread reports yet, but our team would be happy to take a closer look. Could you DM us the email associated with your account so we can investigate further and help get this sorted for you?
@0xmax37@elboletaire@paddix Hi Maxime,
Thanks for reaching out regarding the App Platform deployment issue.
Our engineers are currently investigating an issue impacting new App Platform deployments. Our status page has been updated as well. Please check out the page here: https://t.co/iZ5AyG2yHC
@elboletaire Thank you for sharing the ticket number. We have already engaged the appropriate team regarding your concerns and the ticket you mentioned! Once they’ve had time to investigate the issue, we will follow up with you as soon as possible via ticket.
@elboletaire In order to resolve this issue, we’ll need to create a support ticket for our engineers to review it thoroughly. You can send us your registered email address or you can also create the ticket yourself using our contact form. https://t.co/kqkQfoeDc4
@ShawnTechMeetup Hello, thank you for bringing this to our attention. We understand how concerning repeated service interruptions can be, especially when you’re planning to scale. Please DM us your ticket number or registered email so we can review this with our team. We appreciate your patience.
Resolved: As of 17:55 UTC, our Engineering team has resolved the timeouts affecting the Cloud Control Panel and API. The issue was caused by a temporary overload on our infrastructure, resulting in 5xx errors for API requests and gate… https://t.co/RbImV3yvuJ
Investigating: Our Engineering team is investigating an issue impacting our Cloud Control Panel and API. Users attempting to make API requests could see 5xx errors and users attempting to access the Cloud Control Panel may see gateway… https://t.co/Tda8d7RBaI
Monitoring: Our Engineering team has implemented a fix for the timeouts affecting the Cloud Control Panel and API, and is currently monitoring the situation. Services have recovered, and users should no longer experience 5xx errors wh… https://t.co/mQn9v6V01w
@noahthayez We apologize for the inconvenience. Our Engineering team is actively investigating an issue affecting the Cloud Control Panel and API. Please follow our status page for updates: https://t.co/UAAMzPfVbf.
Thank you for your patience!