Hey @on_running as a #startup guy, a former #Boulder (Colorado)-ite and now a #Zurcher I wanted to support you and your cool-looking #shoes, but waiting 4 weeks for a refund AFTER you received them at your warehouse is ridiculous. You sure about that 50% #D2C business model?
@SnowflakeDB I've tried 3 times to cancel my free trial account, and your horrendous support flow kicks me out every time. Also tried contacting a sales rep. They are working hard, I can tell. Can someone please contact me about this? Not a good onboarding experience at all.
@BoulderFitTech@sleepcycle Nice visuals! We're working on DeepFit sleep visuals today. For me, sleep is huge. Most athletes (and non-athletes) really underestimate it.