@Daysqe We're so sorry to hear this. We'd love to make this right. Please call us at 866-955-2117 so that we can speak with you. Our team is available Monday through Friday, 8-5 pm CST.
@mr00ff00 I can assure you we’re still offering Strawberry Pouches. There are no shortages. Have you tried speaking to your local store regarding this product? They’re usually happy to help! In the meantime, we’ll share your comments with our team.
@TPingus64 Your feedback is very important to us, and we’d like to gather some information so we can share your experience with our Quality Assurance team. Please call us at 866-955-2117 so that we can speak with you. Our team is available Monday through Friday, 8-5 pm CST.
@lachlanscards Hey there! During the manufacturing process, bottles are selected randomly by machine and added to each pack. Sometimes not all characters will be in the same package and I can assure you this isn’t done intentionally. Thank you for reaching out.
@prob1984 Hey there! We're so sorry to hear about your experience. We take matters like this very seriously. Could you please provide the following from the packaging so we can share it with our team? We need the UPC (barcode), the lot number including the best by date, and any pictures?