@Bounce_BackLoan HSBC EXPERIENCE:
Applied 04/05
Echo Sign 07/05
Paid out 16/05
Thanks for your help, kept us sane
Thank you @HSBCUKBusiness for finally sorting this - please work on communication - no one minds waiting if they know its coming!
@Paul58295120@Bounce_BackLoan I've just reapplied. Had docs 07/05 but no payout, and no response from HSBC - seems most sensible option is to reapply, so thats what I've done - I'll give them until Weds to pay out then I'm looking at other banks
@TideBusiness please learn the lessons from @StarlingBank's mistakes - set out clearly what your criteria is IF it is any different to what the loans should be & communicate - we've got faith in you delivering, & if you do - you'll win a lot of new customers. Support small biz
@Bounce_BackLoan@xerotacars We signed our EchoSign contract Thursday 7th, told 48 hours, have phoned EVERY day - HSBC have still not paid out, and will not advise on timeline or check everything is ni order
@xerotacars@Bounce_BackLoan To start with they seemed bothered, but now they aren't even returning calls - very disappointed. But not sure if can or should look at another provider, or hold tight - its very frustrating and all they need to do is communicate!
@TomPatricks @JamesHa60900957@HSBC_UK@BorisJohnson Thats a terrible way to look at it - a majority of those loans will be repaid by the companies, and any that aren't government pay - free customers & a ton of risk free profit, a luxury many of us would love to have! Sort it out @HSBC@HSBC_UK @HSBCUKBusiness @RishiSunak
@xeonwales @StarlingForBiz @StarlingBank won't answer this publically, but no they won't allow you to change it - they will tell you if you cancel it to start again they will reject you... Absolutely shocking service
@JamesHa60900957 @TomPatricks @HSBC_UK@BorisJohnson Same here! Terrible bank - communication is key, thats all they needed to do - delays are OK if people know where they stand.
Didn't have a choice when we bailed all the banks out - now we need their help they can't even communicate let alone transfer money. Can't cope with demand they should temp close apps!
Shame on your @HSBC @HSBCUKBusiness @StarlingBank@AnneBoden#BounceBackLoans@RishiSunak
@FrankiieFrank@HSBC_UK @HSBCUKBusiness HSBC are useless - I will be moving from them and am speaking to every news outlet I can to make sure this is highlighted. They have handled this in a very poor manner
@MartinSLewis Some public pressure is needed on these banks to get their houses in order.
@StarlingBank - not helping sole traders
@HSBCUKBusiness - not helping anyone
Delays, and lack of communication - not acceptable. Can you help Martin!!?