Nearly 1 in 5 households in Scotland are in energy debt — double the rate from 2024.
That's before a 13% rise in energy prices in July.
We are developing proposals for better support for people who need it most.
Read more https://t.co/qxTt2DOIbw
Coverage today by STV News of our statement on heating oil price rises and the impact they are having on consumers in Scotland. @djohnsonmsp@MichelleThomson
The Scottish Government has announced the appointment of two new Board members for Consumer Scotland.
Jane Hutchison and Marion McDonald have been appointed for a three year term until February 2029.
Read more: https://t.co/V2X4B7Lcbp
We have responded to the UK Government’s announcement on the future of the Post Office.
The announcement includes measures to introduce minimum branch standards for post offices and ensure ongoing viability of rural post offices.
Read more: https://t.co/6byjz1ET6C
Our Chief Executive @SGhibaldan highlighted our recommendations for extra support for consumers struggling to pay their water bills in an interview on BBC Radio Scotland's Lunchtime Live programme.
You can hear him from 1:22:30 at this link: https://t.co/UePASlvn6d
Online marketplaces have become an essential component of modern shopping. 🛒 🛍️ Our new research explores consumer journeys, experiences online and safety perceptions. Read the full report �� 🔗 https://t.co/v5ncUbHW9t
Our Water Policy Officer Shona Hamilton outlines the key lessons learned from our work with consumers on empowering people to commit to small, simple water-saving habits and play their part in tackling climate change.
Read more: https://t.co/LqaJuzBohk
Consumer Scotland has issued a statement after @scotgov announced it will not introduce a Heat in Buildings Bill in the current session of the Scottish Parliament.
Read more: https://t.co/uCdglnPIyF
Homeowners who have had spray foam insulation installed are being warned to be wary of cold calls or unsolicited letters offering legal services in connection with a claim relating to the removal of the insulation #SwitchOffScammers
Read more➡️ https://t.co/mIzcVMC3Y3
Our Director of Policy and Advocacy Douglas White was interviewed on BBC's Lunchtime Live programme today on the issue of postal affordability and the price of stamps.
You can hear him from 01:23:24 on the following link https://t.co/jotHzy02uP⬇️
Today we have published our Annual Report and Accounts for 2024-2025 which set out Consumer Scotland’s achievements during our third year of operation.
Read more here: https://t.co/Xyu6GutZMI
Regulator @Ofcom has published a call for input on pricing and affordability of postal services including a targeted discount scheme for vulnerable customers and the future of the current cap on increases for Second Class stamps.
Read more https://t.co/PTM3fJHhKH
We're inviting views on future approaches to stamp pricing.
This is part of our latest work to ensure people have access to an affordable universal postal service.
Find out more 🔗 https://t.co/O6kl1AQnxT
Consumer Scotland has welcomed the next steps announced by @Ofgem towards the introduction of a debt relief scheme to tackle mounting energy debt and arrears in the GB domestic market which now exceeds £4.4 billion.
Read more: https://t.co/fA626NaUdt
Ofgem recently visited Blackwood Homes in Aberdeen to discuss the Radio Teleswitch shutdown.
While 30 June marks the start of a phased switch-off, support will be in place.
Watch our video to find out more about the visit and RTS 📽
🔗 RTS support: https://t.co/yyXXPVLlkx
“We are pleased to support the Worried this Winter campaign to ensure consumers have access to a range of free and confidential information, including advice on their energy bills and the financial support available.”
Consumer Scotland Chief Executive Sam Ghibaldan
"This groundbreaking agreement will mean consumers' views are central to decisions on their water bills and investment in water services."
@Consumer_Scot Chief Executive Sam Ghibaldan
We have recommended an increase in the Water Charges Reduction Scheme to protect low-income households from rising water bills.
Raising the upper limit from its current level of 35% to 50% would reduce water poverty for some 13,000 households.
Read more: https://t.co/IDOqZouoKZ