David SLAVIERO

Chief Technology Officer at Foundever, world citizen.

[Foundever France @foundever_fr]

Sitel Group devient aujourd’hui #Foundever™ ✨

Toutes nos équipes sont prêtes pour démarrer cette nouvelle aventure et construire le futur de l’expérience client ensemble !

👋 +170 000 collaborateurs
🌍 45 pays
💬 9M d’expériences chaque jour
🚀 +60 langues parlées

#CX

[Foundever® @foundeverglobal]

Today, Sitel Group®, one of the largest global providers of #customerexperience (#CX) products and solutions, announced its official transition to Foundever™.

Read the full press release here: https://t.co/YwsAkpDBsH

#BPO #Foundever https://t.co/YwsAkpDBsH

[Foundever® @foundeverglobal]

Sitel Group & Sykes are now Foundever™. We’re ready for the adventure and to build the future of customer experience with you with innovative solutions for the best experiences.

Learn more: https://t.co/0cdstjlD8D

#Foundever #CX #CustomerExperience #BPO

[Ivan Kotzev @IvanK_NH]

BIG NEWS in #CXServices! @Sitel_WorldWide & @majorel_global announce plans to merge. The combined entity will:
1. Have ~$6.4bn revenues
2. 240k employees in 55 countries
2. Traded on @euronext_nl
3. HQ-ed in Luxembourg
4. Led by @laurent_uberti
@NHInsight https://t.co/sjyaVAsW03

[Foundever® @foundeverglobal]

We are pleased to share the news that Sitel Group® has today announced a proposed merger with @majorel_global 🎉. Our shared visions and experiences make this a fitting partnership to ensure customers receive the best possible global #CX. Learn more: https://t.co/BcZwUfsHeq

[Dave Michels @DaveMichels]

Outsourced call center operator scaled operations with agent at home using Amazon Workspaces. Now supporting agent at home in 40 countries and growing 18% YoY. Great results #reInvent

[Foundever® @foundeverglobal]

Don’t miss the one and only @equalman, Erik Qualman, at our upcoming #EmpowerCX Roadshow. Register today to hear the #digital expert speak about #digitaltransformation and more: https://t.co/AcmLlRuzfs

#webinar #CX #digitalexperience #customerexperience #Equalman

[Everest Group @EverestGroup]

The acquisition of @SYKES_global by @Sitel_worldwide will form a $4 billion CXM services organization with over 150,000 agents, making Sitel Group one of the three largest organizations in the industry. Read on to learn more about the acquisition: https://t.co/pSJkpKCmOq

[Foundever Spain @foundever_spain]

Estamos encantados de anunciar que Sitel Group adquirirá @Sykes_global en un acuerdo que se prevé completar en la segunda mitad de 2021. Continuamos así nuestro viaje hacia una oferta de #CX inmejorable para nuestros #clientes. Más información: https://t.co/PU4n4JOSX0

[Foundever® @foundeverglobal]

We’re thrilled to announce that Sitel Group will acquire @Sykes_global in an agreement projected to complete in H2 2021. We’re excited to continue our journey with best-in-class #CX delivery for our #customers. Read more: https://t.co/WxmMUCxECU

[Rob Bailey @RMB]

The most important members of the development and product teams are often the quietest. They are heads down shipping code and product specs. It is up to a good leadership team to recognize, reward and retain these rock stars.

[Foundever® @foundeverglobal]

We are excited to open our MAXhub in #Athens. We’re #hiring 1,000 people in the Greek capital to support our customers in 24 languages from this #multilingual hub. Read more about this opening on our blog: https://t.co/LubsQP1dJC

[Elon Musk @elonmusk]

Le Petit Prince

[Stephen Loynd @loyndsview]

#EmpowerCX:

Message from @MikePSmall - CEO, Americas, @Sitel_WorldWide: building a #cloud technology platform for the future.

>> It's all about solving real customer problems.

>> Responsiveness & #agility.

>> Digital solutions driven by data.

>> Defy fear of failure.

[Foundever® @foundeverglobal]

"#SitelMAX has enabled technical and digital innovation with our global performance management and coaching solution, iCoach," presents @Olivier_camino at #EmpowerCX #ECX2020

[Ivan Kotzev @IvanK_NH]

.@olivier_camino: #SitelMax includes:
- Wellness & fitness modules
- iCoach for talent development and performance mngmt
- Microlearning
- Max Hub model for a distributed workforce. Hubs already in the Philippines. Next in Colombia & Greece #EmpowerCX @Sitel_WorldWide @NHInsight

[Stephen Loynd @loyndsview]

#EmpowerCX this Wednesday morning:

>>> @olivier_camino - Chief Operating Officer, @Sitel_WorldWide, on designing a new way of work.

>>> Focusing on the employee experience & weaving it into the company's new brand message.

#antifragile #agile #CX #ECX2020 #paradigmshift

[Ivan Kotzev @IvanK_NH]

.@MikePSmall: @Sitel_WorldWide invests in a flexible gig platform #EmpowerCX #CX #CXServices @NHInsight

[Stephen Loynd @loyndsview]

Nice opening for #EmpowerCX by @Laurent_uberti - Pres & CEO, @Sitel_WorldWide.

>>> Major theme: the #antifragile organization.

>>> Over 60,000 home-based agents now working in over 20 countries globally.

#ECX2020 #CX #EX