.@nikitabier@nbier@XNotify@Engineering@XSupport Critical product loop bug breaking recovery for a verified ID account.
My account @DavidVGolden forces the error: "You need to reset your password before signing in."
But when I click to fix it, the "Select a method to recover your account" page is completely blank because a hacker stripped my data. There is literally nothing to click.
The UI is completely deadlocked. Standard automated forms just auto-reject me. Please help a human look at the backend database to override this loop and restore my access!
I spent for so many years slowly growing my X account.
4k followers.
A week ago, it got hacked.
The hacker changed the email and password, without any double verification.
Then enabled 2FA so I can’t log in.
My Stripe is still linked and I’m still paying for Premium.
X was my best way to learn about community, to share progress, and to get leads for my projects.
Now, all of that could be gone in just one day… because X support hasn’t replied.
Building a startup is already hard. Losing your main growth channel overnight feels brutal.
@x@premium@XDevelopers@safety@nikitabier@mike_rosinsky@bageliedad@jaybaxter
@0X_Barrand@DavidVGolden@X@Safety@nikitabier@XSecurity@elonmusk i appreciate that. It happened few days ago, where i just woke up early in the morning and found out i was locked out. I don’t received any noticed from my emailed that linked to my profile for any changes made.
My account @DavidVGolden was hacked. Email was changed, 2FA enabled, and now I can’t log in.
I already opened a support ticket but no answer yet. This is urgent since billing data is linked.
Please help restore access 🙏cc @X@Safety@nikitabier@XSecurity@elonmusk
@XSupport@X My account was hacked on May 23. The attacker changed my info, and now your password recovery options are completely missing from my login screen. The hacker temporarily changed my handle to pock_maw but has now changed it back to DavidVGolden. Please help!