@qvcuk sad to see the state of the Azalea I bought from you! Obviously the delivery company don’t care but you put zero thought or effort in to protecting this! Disappointed!!
@GlossyboxUK bit disappointed with my first “box”……there is no box. Nothing inside but a bit of tissue. No pamphlets, notes or anything. Not a great experience!!
@buyagift purchased hotel gift for Xmas and never received voucher or confirmation. Payment coming out of Klarna. Webchat can’t find order so escalated. No contact in a week. Raised dispute on Klarna & you’re not responding to that either. Poor customer service! Won’t shop again!
@TheRAC_UK Morning Rescue people! I’m trying to change my payment date which your FAQ’s say I can. I’ve been everywhere in the app and website and can find nothing even showing my payment details or option to change! Help please 😫
@HastingsDirect one of your customers reversed into me and You’ve been calling me to go through you to claim which I agreed but you’ve not sent any of the details over to me to send you photos or confirm anything! Can you someone to me before I end up going through my insurance!
@virginmedia As I said in my message it’s due to be collected next Friday. My issue is youve put a late payment marker on my credit file when you’ve not even collected it yet!! This will impact my credit score. It took ages for your return pack to arrive then you messaged offering to collect!
@virginmedia Finally had enough of your horrendous treatment & moved to a new provider! You offered to collect the equipment & It’s booked in but you’ve slapped a late payment marker on my credit file for the equipment you’re due to collect! I’m guessing I need to contact @Ofcom.
@AdmiralUK can I have an email address to contact you. Tried for over an hour on the phone the other day with 3 different people and still haven’t got an answer to my query. Thanks
@RoyalMailHelp can I ask why you offer an option to add a safe place on your app if the postman won’t use it! Says delivery attempted but I can assure you my back door is still there!! So annoying as this happens all the time and I miss important deliveries!!
@PolicyExpert 15 years no claims and I only drive 3000 miles a year and you’ve more than doubled my renewal? How greedy can you get?? Profit over customers!! Shame on you!!
@TKMaxx_UK I’m trying to raise a complaint about an accident I had in your store yesterday however your email is option on your website has limited characters and there’s no option to message you on here! Have you got an email address I can use to discuss the incident with you?
@virginmedia how do I raise a complaint about your complaints team? I’m beyond frustrated and annoyed and they are not reading my complaints properly and making it worse!!!
@virginmedia What a surprise a standard response not addressing my point. I know how to make a complaint as I’ve raised one but they are making the situation much worse and I’m really getting upset with this. How do I escalate this complaint as I’ve asked them and they’re not answering me!!