@Matalan could you please advice what the process is for gaining missing refund for two items that have been returned in a package where other items have been refunded - thanks
@NewLookHelp I’ve received a partial refund and have a few items missing from the refund but you must have received them as they were in one package. Please can a non virtual response be sent to me to help me get a refund for missing items. Thank you
@sportsshoes_com please could you advise me where my order is? The tracer advises it’s delayed with carrier but you’ve missed the delivery date and is like to know as I need the netball trainers I’ve ordered. Please can you DM me for order details. Thank you
Today has been an amazing learning experience and an opportunity for me to network with like minded D&I leaders.
Added bonus bumping into these lovely (present and past) DfE ladies!
#invigorated#inspired#readytoeducate
@MercedesCov why do we never receive a call back from you? Once again I’m now going back to BMW your customer service is appalling and your sales men always make me feel inadequate!
@sharpy_g@currys Wow same issue I have! They aren’t even consistent with their processes! I’m disgusted and @currys all you are bothered about is taking customers money! Shame on you!
@currys do you actually take pride in providing a good customer service? All I’m seeing is let’s just take customers money and leave them to it if they have an issue! All I’m asking for is a refund for goods I never received in August 22!
@currys could someone get in contact so that I can get a refund for goods I never received in August! I have been told to go into the store and they are advising me they can’t provide a refund! I’ve been messaging on Twitter with no resolution. This is poor customer service!
@currys @cap_e_bara I completely agree with your comment. I’ve been trying to arrange getting a refund for a online order which I never collected because the service in store was horrendous! Wish I had been more transparent so that others were made aware of the poor customer service provided!