@Gits2015@AirbnbHelp@bchesky you are the 10th host complains about the same issue: no check in and still got reviewed. Airbnb needs to improve the review system
@AitanaVargas@AirbnbHelp I’m an irrelevant 3rd party. I was offering suggestion. by the way you spoke to me like that, i think I know why you got the negative review.
@AitanaVargas@AirbnbHelp I don’t know you or host. plumbing issues are caused by years of built ups and it costs a fortune ($30k in usa) to fix it completely. smaller host may not be able to afford the repair. You can reach out to your host and ask for a partial refund instead throwing negativity at host
@dsmilansky@AirbnbHelp work with the host and he can delete his review. Your negative must have had a big impact on the host. Airbnb is so keen on guest support that hosts usually don’t leave bad reviews unless it’s a horrible experience with an unforgivable guest
#VRBO is not paying their hosts in a timely fashion and withholding paymments under false pretence that they need tax form that I filled out 10 times. I’ve had multiple guests staying at my property and haven’t been paid once. Called and emailed a handful times - no result. Scam!
The first time, a seller pulled a scam on us. Tried to get us to pay via Cash app and when we didn’t they canceled our $2k booking and never refunded our money. @vrbo refused to assist. We tried to reverse the charges on our credit card, but VRBO convinced them not to refund us!
VRBO allows a scammer to hack a host account , bypassed passkey, sent scamming message to invite all user to book 7 nights $10, requested user to send funds. the account can still access. vrbo says it’s not wrong, no refunds given. @vrbo@dataprivacypod@USCPSC@caprivacyorg
@ligmasssss234@AirbnbHelp Airbnb can’t and shall not make an exception just because guest can’t connect to wifi and missed the submission deadline. However, your host can help and guest can reach an agreement with the host. Offer something beneficial to the host and try get something back. good luck!
Claim guy said the $800 “other trip related service fee” guest paid is a “security deposit”. hence abb denied to cover any guest damages. How can a front load service fee deposit to enjoy host’s extra service reduce air cover damage payout? It’s commingling/stealing @airbnbhelp
Claim agent denied $1200 out of $1770 invoiced damages stating below bed is not damage. 3 days later, she clawed back even the $500, stating guest agreed upon $800 extra service fee for his 3rd party reservation, so she has a right to deny fully. frustrated and mad @AirbnbHelp
@AirbnbHelp A guest threatened me and was removed by Airbnb. I was told any retaliatory review would be taken down—but now a false, defamatory review is live and my removal request was denied. Please help escalate this with Trust & Safety. #AirbnbHostSupport