Council Digital Specialist, helping creatively solve problems. Passionate about public sector digital, service design and scalable solutions. All views my own.
Research from Harvard Business School. In a digital era, the key skills leaders need are nothing to do with digital literacy. So called "soft skills" are much more important, eg adaptability, creativity, being a change catalyst, building trust: https://t.co/rKyp7vboPL Via @HBSWK
When you're facilitating a meeting/workshop, you can feel pressure to make sure you know the answers & to stick to the plan (a performance mindset). But to activate the team & get great outcomes, a facilitator needs a curiosity mindset: https://t.co/IewdZVjcXb By jackie_colburn
@davebriggs Makes me sad every time I read something like this "Departments have failed to understand the difference between improving what currently exists and real digital transformation, meaning that they have missed opportunities to move to modern, efficient ways of working"
Fantastic graphics & wisdom on making change happen: Spend less time discussing your goals &/or the great things after the change happens & much more time thinking, talking & listening about the practicalities of making the change: https://t.co/xUvWvbRND5 TY @nikhyl@rebelsatwork
Following the exciting announcement of the #localdigital fund round 5, I'm herding various councils interested in some collaborative bidding around #lowcode - if you want in, just yell.
Delivery Lead @Kath_Cooper_ talks about how to set projects up for success. She shares some of the activities we run during an inception to make sure there's clarity and build an open positive team environment https://t.co/FZNx0nc3DI
#HowTo#Inception
We have a service designer in our team that would like to improve their sketching skills to help them produce better storyboards. Does anyone know of any good (and free) online resources that might help please?
I’ve always been more of a narrative than a numbers person, and that’s how I try to make sense of #localgov finance. So, let me tell you a story about how councils are funded… https://t.co/VObzD1J6Uz
The https://t.co/pmjggfEySo Design System is turning 3 years old! Here’s a thread about how it has helped services across government and beyond in the last 12 months ⬇️ [1/4]
#DesignSystems#GovDesign#MakeThingsOpen