Bev Edwards

[Bev Edwards @DisneyBev]

@BootsHelp ordered from you 2 weeks ago, payment taken but still no goods received. Multiple phone calls, constant promise of call backs yet nobody is phoning! I have a case number which is apparently an escalation but nobody can refund me or re-order.

[Bev Edwards @DisneyBev]

@CostaCoffee over £4 for a small Black Forest hot chocolate but the glass is mainly filled with cream! Not to mentioned the 3 hidden marshmallows too 🙄 barely anything to actually drink.

[Bev Edwards @DisneyBev]

@JDhelpteam I ordered on 27/11/22, parcel has been with delivery company since 1/12/22. No attempt at delivery, they are no help online. Where is my order? It contains Christmas gifts.

[Bev Edwards @DisneyBev]

@tfwrail Absolutely rude, zero customer service skills for a member of staff who is customer facing

[Bev Edwards @DisneyBev]

@GWRHelp absolutely disgusting service from Jonathan Whitaker at your Neath station at 7.30 this morning!

[Bev Edwards @DisneyBev]

@GWRHelp @tfwrail one of you need to acknowledge this. He told me to contact you both. Guessing it means so neither can take responsibility 🙄

[Bev Edwards @DisneyBev]

@dyf_numeracy @dwryfelin @steph_uk37 how he finished the day

[Bev Edwards @DisneyBev]

@BandQ any reason why you completed a partial delivery even though invoice says different, told me the rest is out of stock and will be delivered when in store (all by phone and no emails confirming!) yet in stock for click & collect

[Bev Edwards @DisneyBev]

@EONhelp @eonenergyuk what a terrible way to tell customers you’ve taken money from their account! Thanks for taking payment today instead of 1st January without warning and won’t return the money until next week! #MerryChristmasEveryone

[Fragrance Direct @FragranceDirect]

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[Bev Edwards @DisneyBev]

@virginmedia The WiFi signal keeps dropping out in the evenings, wired connections keep working fine but the WiFi icon flashes green and all wireless devices lose connection. Spent 2hrs on the phone to your technician yesterday and it’s still happening today!

[Bev Edwards @DisneyBev]

@virginmedia your website does not help troubleshoot broadband problems, it doesn’t even work right now! The wait time is excessive. Can you just provide the service I pay for, or is that too hard?

[Bev Edwards @DisneyBev]

@virginmedia Again? You came out last month installed all these extra wires but I’m still having problems!

[Bev Edwards @DisneyBev]

@virginmedia talk about inconsistent speeds! This is when it works, keeps dropping out and reconnecting all the time! You’ve already sent an engineer once and it’s just getting worse

[Bev Edwards @DisneyBev]

@virginmedia Fix what the inconsistency of speeds, constant drop in connection or just your overall poor quality broadband! Why does your system always say no outage but yet I don’t get the service I pay for?!

[Bev Edwards @DisneyBev]

@peacocks ordered from you on 30/05/20 you’ve taken the money straight away but I’ve not heard anything since. Order 103167309 when am I likely to actually receive this?

[Bev Edwards @DisneyBev]

@HalifaxBank I don’t know what’s worse, your app where the messaging service doesn’t work or the attitude of your staff who just transfer your call for you to wait for another hour without the call being answered. #shitcompany #leavingwhenyoufinallyanswer

[Bev Edwards @DisneyBev]

@Homebase_uk order 4071991362 given two delivery dates, nothing turned up on the first and today part of my order arrived - where is the rest of it?!

[Bev Edwards @DisneyBev]

@O2 I appreciate low staffing in times like this but having my call finally answered after a long wait for someone to say ‘goodbye’ and hang up is not acceptable. I want to leave o2 as my contract is up, this can only be done by phone. Make it easier if you can’t take the calls!