Sue Murrow

[Sue Murrow @Dolcetta57]

@ikea_gr @ChrisXas We have a very urgent issue with a product and no one at https://t.co/KutfDgFsyK is interested. 150 calls in the last few months, numerous emails and always the promised we will call you back..............

[Sue Murrow @Dolcetta57]

#NewProfilePic

[Sue Murrow @Dolcetta57]

@Farming_mfs @DKitur63 Have you got a message from me Kitur?

[Sue Murrow @Dolcetta57]

@DKitur63 hi - this is Sue - I was at Sheffield University with you in 1990/91. Trying to track you down!

[Sue Murrow @Dolcetta57]

@nectar having changed my mobile number I cannot log into my nectar account - have just waited in a queue of 36 to get to position number one to be told there are no agents and to email - but there is no nectar email address offered. I cannot be the 1st person experiencing this

[Sue Murrow @Dolcetta57]

@Plan_INFOCA

[Sue Murrow @Dolcetta57]

@Plan_INFOCA is there a fire in the Sierra Tejeda? We can see smoke from Jayena and there are planes flying overhead.

[Sue Murrow @Dolcetta57]

@BBVA_espana is there an email address fir online account holders to ask questions?

[Sue Murrow @Dolcetta57]

@basquechic1 @Iberia_en There were 2 American women on my flights without their luggage too. They had to rush for a NY flight, so I have no idea if they will see their baggage again, as they had no time to complete a PIR. I wish you luck!

[Sue Murrow @Dolcetta57]

@Iberia_en It is now 16 days since you lost my suitcase and no one appears to be looking for it. I would like to know why it has not yet been traced.

[Sue Murrow @Dolcetta57]

@basquechic1 @Iberia_en It arrived after 17 days. I used Twitter, Facebook, Messenger and phone calls. Did you file a PIR?

[Sue Murrow @Dolcetta57]

@Iberia_en Thanks - hope it arrives!

[Sue Murrow @Dolcetta57]

@basquechic1 @Iberia_en Today is Day 17 and this morning I have received one email from Iberia saying my bag is lost followed by a text message to say it will be delivered today! Worryingly it us all in Spanish and tells me Correos will deliver it, but the delivery address is in the UK!

[Sue Murrow @Dolcetta57]

@Iberia_en I have just received a text message and email from worldtracer to say my case will be delivered today. Slightly worryingly it is in Spanish and says it will be delivered by Correos. Please confirm it will be delivered to the UK address on the PIR form.

[Sue Murrow @Dolcetta57]

@Iberia_en But can you confirm that someone is actively looking for it?

[Sue Murrow @Dolcetta57]

@Iberia_en But in 16 days no one has contacted me!

[Sue Murrow @Dolcetta57]

@Iberia_en Reply does not provide appropriate links.

[Sue Murrow @Dolcetta57]

@Iberia_en So disappointed with Customer Services. Suitcase still missing after 12 days. No updates from Iberia. I am doing all the chasing. My latest request to update the delivery address shows a confused UK address in Granada province Spain. What are the barcodes for?

[Sue Murrow @Dolcetta57]

@JimFrase @VOSTandalucia Can’t find this group on a FB search….

[Sue Murrow @Dolcetta57]

@adriragel @Plan_INFOCA Había columnas de humo saliendo del suelo, difíciles de ver.