reno

[reno @DynamoEno]

Am I old fashioned or is it now acceptable for an online supermarket delivery to simply not arrive? @Tesco tonight tell me “unexpected circumstances” mean my son’s christening cake and lunch hasn’t arrived… store told me to “call the helpline tomorrow for more options”

[reno @DynamoEno]

@Tesco how do I cancel my home delivery subscription? Drivers are repeatedly not delivering within the time slots booked which has become too unreliable for me @asda @sainsburys @Ocado what can you do that is more reliable?

[reno @DynamoEno]

@Tesco why are you unable to deliver within the grocery delivery window agreed on a shipping order? Twice this month the driver has not shown up… you only ever offer a refund, not an apology or a commitment to the service agreed. About to switch providers

[reno @DynamoEno]

Second time @Tesco have failed to deliver home shopping. If this flakey how can families trust service? Attempted to use online chat only to be told chat lines have closed despite being within delivery slot. Who should I switch to? @sainsburys @asda @Morrisons @marksandspencer

[reno @DynamoEno]

@BritishGasHelp I cancelled my HomeCare policy following the rules and acknowledged by you team…. yet British Gas have charged me for next month when the policy isn’t valid. Now for the hassle of claiming the refund. Please make this easy for me.

[reno @DynamoEno]

@uk_dhl why do you make home delivery so hard!? 4 times this week your drivers have missed the estimated delivery window. In a world of data you can surely you can get more accurate? It’s wasting everyone’s time

[reno @DynamoEno]

@clarins_uk why aren’t you honouring @Top_CashBack valid claims any more? In the past there has been no problem! @TopCashbackUKPR

[reno @DynamoEno]

@epson I just bought ET-4950 but there is no password to trigger hardware updates. The chat bot super unhelpful. What are my options ?

[reno @DynamoEno]

@BootsUK prescription service for controlled drugs is appalling. 3rd day running been to collect (after receiving text to say ready) yet no one could dispense. Do you realise people cannot be without CD? Do you realise people work full time & struggle to collect once let alone 3x

[reno @DynamoEno]

@BootsUK notified me by text that my son’s CD prescription was ready.. went to collect, meds locked away, no key.. went back today, meds locked, no key.. this is now endangering my sons life as brain drugs not available. We have 1 day of meds left, what do @BootsUK propose we do?

[reno @DynamoEno]

@BootsUK are appalling at dispensing CD prescriptions. Despite receiving text saying prescription ready turns out no one was available with the key to the locked cupboard. Either drugs are or aren’t ready. We have busy lives and can’t be mucked around like this

[reno @DynamoEno]

@SilverstoneUK logistics are the very worst I have ever experienced at an event. Would not be a surprise if Britain loses its F1 GP. Bus loads of people from park n ride took over 2 hours to get in. Missing 4 races. Appalling @F1 @fia

[reno @DynamoEno]

@SilverstoneUK park & ride is a shambles. We missed races because of the chaos. Takes over an hour from airfield to track. No benefit at all. Buses queue in same line with cars parking on site. @fia @F1 next time we park on site.

[reno @DynamoEno]

@clarksshoes seem completely unwilling to help me when I can’t collect an item from store. How have people resolved their lack of desire to support customers?

[reno @DynamoEno]

@Enterprise why do you keep charging my credit card when a courtesy car paid for by insurance was returned 6 weeks ago. These are unauthorised transactions.

[reno @DynamoEno]

Ugh @BBCNewsnight i had to turn off tonight when the panel started rowing - talking louder and louder over each other to be heard

[reno @DynamoEno]

@johnlewishelp why is my home insurance increasing 62%? The justification from your call centre is my legitimate once a lifetime claim for a £449 broken dishwasher but that will cost me £100 PER MONTH next year

[reno @DynamoEno]

@UKEnterprise are not trustworthy with your credit card details. I have been charged incorrectly for a car rental that was 100% covered on email. Now the Hanworth branch are ghosting me not replying to my legitimate refund requests. Do not trust them

[reno @DynamoEno]

Why is R68 bus so consistently bad? It’s impossible to rely on TfL live service updates. Bone shaking buses need replacing. Drivers dangerously changing at stops mid route & their cars parked on double yellows or in bus lanes. @Abellio_UK @TfL

[reno @DynamoEno]

Finding it hilarious @skytv ask for views on performance of paid for service - let’s say the catchphrase “reward loyalty” couldn’t be further from the truth. Subscriptions up 27% (inflation 2.8%) and not a single VIP ticket in 15 months…