EightSleepApp

8Sleep's official App Support account.
[email protected]

[EightSleepApp @EightSleepApp]

@thicc__cheney @eightsleep Hi Phil, if you reach out to [email protected] we can help look into the issues you're seeing.

[EightSleepApp @EightSleepApp]

Hey Joe, sorry to hear that your experience hasn't been up to par. Your experience with tracking seems off, can you reach out to [email protected] so we can look into it?

Also Tools are available in the Home and Controls tab still! To see on Home, you need to scroll down and "customize", for Controls, they are at the bottom of the page.

[EightSleepApp @EightSleepApp]

@timkingphoto @eightsleep Hi Tim, could you reach out to [email protected]? Then we can help look into the issue

[EightSleepApp @EightSleepApp]

@hunter @eightsleep Hi @hunter sorry to hear this! Could you please email us at [email protected] so we can help you out? Thanks!

[EightSleepApp @EightSleepApp]

@edstromism @eightsleep Hi Eric, if you'd like to turn off the feature, you can hide it on the homepage by clicking the customize button at the very bottom.

[EightSleepApp @EightSleepApp]

Hi Aaron, for now, Biological Age is not available for Pregnancy and Postpartum Mode users. Since these phases take an extreme toll on the body, users would see a dramatic effect on Biological Age.

If you'd still like to see this number, your wife can temporarily turn off the mode.

[EightSleepApp @EightSleepApp]

@lepbrochaun @m_franceschetti @eightsleep Hey @lepbrochaun , could you reach out to [email protected] with your email? Our engineering team will take a look immediately.

[EightSleepApp @EightSleepApp]

@J_Ghio @eightsleep Hi @J_Ghio if you reach out to [email protected] with your account details, we can help check this issue for you.

[EightSleepApp @EightSleepApp]

@ZoidCTF @eightsleep Hi @ZoidCTF thank you for sharing! Could you please reach out to [email protected] so we can take a look?

[EightSleepApp @EightSleepApp]

@zimm3rmann @eightsleep Hi Michael, so sorry for this! Could you reach out to [email protected] so we can take a look? Thanks!

[EightSleepApp @EightSleepApp]

@cdutch513 Hi, could you email [email protected] with your app email? thanks!

[EightSleepApp @EightSleepApp]

@quartzdevgg @eightsleep Appreciate the feedback here. 3 hours before bedtime, your homepage will transition into the Evening view. Here you'll be able to easily update temperature and set alarms.

[EightSleepApp @EightSleepApp]

@nicovald @m_franceschetti Just reached out!

[EightSleepApp @EightSleepApp]

@_h_ana___ @eightsleep This is a progressive roll out, so you will see the update by the end of today!

[EightSleepApp @EightSleepApp]

@nicovald @m_franceschetti Hi @nicovald can you dm with your account email and we'll check on this for you

[EightSleepApp @EightSleepApp]

@taylor_jrj2012 @eightsleep @m_franceschetti Hey Taylor, could you reach out to [email protected]? Our team will look into your temperature settings.

[EightSleepApp @EightSleepApp]

@joshpuckett @m_franceschetti Hey Josh, could you reach out to [email protected] with your account details so we can take a look?

[EightSleepApp @EightSleepApp]

@o_____k_______k @m_franceschetti @eightsleep Hi! Could you please reach out to [email protected] so we can troubleshoot? Apologies for the inconvenience!

[EightSleepApp @EightSleepApp]

@entrepaul @m_franceschetti @eightsleep Thank you for the feature feedback @entrepaul - our team will prioritize this on our roadmap, so please look out for it in a future update!

[EightSleepApp @EightSleepApp]

Hi @shravvmehtaa , thanks for reporting the issue. Backup mode will begin rolling out over the two weeks. This alert in your screenshot above has been corrected in the latest App Store release (7.39.0). Please reach out to [email protected] with your email so our team can look into the wifi disconnects.