@HasteukS@passportwaiting I have had a reply from this email address on the back of my email so must accept emails but I don't think it's direct to bootle
@insanedjinn@passportwaiting I've just had a call back, person I spoke to said, I'll put you through to the processing team. Currently been on hold for 35 minutes for the team to answer my call..
@insanedjinn@passportwaiting To the back of the que. Which is bizarre.
I'm getting so annoyed by it all. I've ordered a replacement birth cetificate just incase. But the not getting a call back is so frustrating. Hope it's in printing for you soon. Once mine went to printing it was with me in a few days. π€π»
@insanedjinn@passportwaiting I can't get over it all, so you are none the wiser? I'm still waiting on a call back, I've rung everyday asking for a callback and no one gets back to me. I don't know whether to apply for a new birth cert' as I have no clue where my daughters now is!
@insanedjinn@passportwaiting What an absolute nightmare. Im still waiting on my call back. Wouldn't surprise me they say its not an orginal as they've lost it or something. Hope it all works out for you and you get the passport soon π€π»
@insanedjinn@passportwaiting Just jumping on your comment,why did you need a new document? I sent my daughters cert' which they said they received I've had an email saying I didn't send orginal. I'm waiting on a call but I did send so I dont understand why they are saying I didnt. Have you had any progress?
@passportwaiting I recieved an email and my tracker updated for my daughters 1st passport on 31st of May. I've now had an email saying they haven't received an orginal copy. Has this happened to anyone? I've rung and waiting on a call back but god knows when that will be! Stressed!!
@gill_sword@Sarahoates86@passportwaiting Have your documents been marked as received? Mine were recieved 4th March by. Royal mail l. Had a text today asking to send my docs and still says send documents to bootle π starting to feel nervous.
@jet2tweets
hey Jet2, we have a holiday booked for a large group to ibiza flying on the 30th of April. Are we able to get a refund? Or is a decision still being made on 2nd of April. We booked the whole holiday with yourselves. Any guidance would be a massive help. Thanks