Emily Dachtler

[Emily Dachtler @EmilyDach]

@TicketmasterCS Followed

[Emily Dachtler @EmilyDach]

@TicketmasterUK I've been chasing a refund on a 2-times rescheduled concert for a week now. I just keep getting the automated message telling me they'll let me know if I can have a refund within 24 hours... and then nothing. Please give me my money back!

[Emily Dachtler @EmilyDach]

@TicketmasterCS I have tried repeatedly to get through to an agent. The autobot doesn't allow me to enter another response. I just want confirmation that Ticketmaster is refunding my money!

[Emily Dachtler @EmilyDach]

@TicketmasterCS I have done that. And still no confirmation. I just want confirmation that I am getting a refund. I want to get tickets to another venue for the same band, but not until I know I'm getting my cash back.

[Emily Dachtler @EmilyDach]

@InPostUK InPost, where's my parcel please? The tracking has been frozen since 7th September, there's no information about how to make a claim on your website. Phone number keeps cutting out, no one answering your emails. Not good, can you track it please?

[Emily Dachtler @EmilyDach]

@VisitBritain I'm still waiting for a reply about missing oyster tickets. Please respond

[Emily Dachtler @EmilyDach]

@LNER Sorry, 210826-BHEK

[Emily Dachtler @EmilyDach]

@LNER Still waiting for a refund for a delayed train back in August. I got a refund for one of the two tickets but the other is still outstanding. Could you look into this please? Can't get through on your live chat and no one is replying to emails

[Emily Dachtler @EmilyDach]

@LNER LNER-210907-BBJQ
Thanks

[Emily Dachtler @EmilyDach]

@LNER Still no response to my claim from mid August!

[Emily Dachtler @EmilyDach]

@VisitBritain I ordered oyster cards from the visitBritain shop on 6th Oct, dispatched on 7th, still not arrived and tracking number doesn't work. Please help, we need them in 4 days!

[Emily Dachtler @EmilyDach]

@AmazonHelp I have replied to it. 2 days ago. No one has got back to me yet.

[Emily Dachtler @EmilyDach]

@AmazonUK @AmazonHelp @JeffBezos Still no resolution to my refund dispute. Chat keeps "accidentally" cutting me off. I don't want a refund to gift card when I paid by debit card. I don't want to be forced to spend my money on Amazon. Amazon has stolen my money.

[Emily Dachtler @EmilyDach]

@LNER What's the turnaround time at the moment please? How much longer is it expected to be?

[Emily Dachtler @EmilyDach]

@LNER Why has one ticket been dealt with and one not? They were sent in within minutes of each other.

[Emily Dachtler @EmilyDach]

@AmazonHelp All done. I typed some of the chats out but couldn't manage the pages and pages and pages. Please, do read it on my account though. I'd like you to see how bad this has been.

[Emily Dachtler @EmilyDach]

@AmazonHelp 4. Absolutely ridiculous. Amazon has stolen my money. I just want it back. It's £172!! I shouldn't be forced to spend it at Amazon. I want it back.

[Emily Dachtler @EmilyDach]

@AmazonHelp 3. Chat has been awful. Every single person has told me a different thing. I have screenshot pages and pages of chat with each colleague telling me something different and then telling me there's no place to escalate the issue to, no-one can help me, they've done what they can.

[Emily Dachtler @EmilyDach]

@AmazonHelp I ordered a coat and paid by card, I needed a different size. I arranged an exchange. Then the new size was out of stock, so I cancelled the exchange and returned the original coat as arranged. The money was refunded to a gift card, then the money disappeared from the balance