@GWRHelp Hi, I'm trying to get from Chippenham to London this evening, the train is just saying "delayed". Is there any indication what's going on? If I give up and try again tomorrow morning, can I use this ticket?
@Morrisons hi I've been given the link for Christmas delivery slots but there aren't any appearing at all. Been like this since this morning..what's happening?
@HachetteUK hello. My daughter wondered when the next Nevermore book by Jessica Townsend was going to be published. Do you know please? Thank you in advance.
@GWRHelp Should be obvious, but not massively helpful to turn on the seat reservation lights 5 minutes after everyone has sat down? Are you trying to cause a stabbing??
@GWRHelp The train manager on the 17.02 from Paddington to temple meads is being an absolute hero. Loads of information and support. How it should be done.
@GWRHelp "sharon and Darren" and the whole team on the 7.56 from Chippenham this morning we're absolute delights. No idea how they did it at that time on a Monday morning. Thank them, please!
@TUIUK Can you clarify please - my friend is travelling to Cyprus in August, passport issued Nov '12, expires May '23. Told he can't travel. Seems to be counter to guidance https://t.co/bO7sFcGqN0
@TUIUK Hi, it's quite difficult to do that when your branch staff are issuing guidance that's counter to it. So I am going to ask a direct question, for which I would like a direct answer please.
@TUIUK Hi Sammi. I have checked the FCDO information but your colleague in store seems to have gone further than this information. If you understandably can't clarify why and on what basis she has done this, and if it will be enforced at the airport, then who can?
@TUIUK Chloe seems to want to give him a new expiry date on the passport - I've no idea where she's got this idea from? It's causing quite a lot of distress for the traveller and family
@TUIUK Hi, he was told he can't travel by your representatives in branch, which is clearly contra to FCDO advice. So clearly they feel able to comment - can you clarify?
@CyprusInUK hi. My friend is very excited to be visiting Cyprus in August! His UK passport was issued in Nov '12 and TUI have told him it isn't valid for entry, despite being less than ten years old. Can you help clarify? Thanks!
@thameswater hi, there seems to be a massive leak coming from your project on Highgate hill. I tried to call to let you know but couldn't make it through the menu labyrinth. Are you aware?