@lastminute.com wow customer service appalling. After requesting to change our holiday to be told by customer service agent Franklie it’s ‘My problem’ I can’t go on holiday! Er excuse me is there not a worldwide pandemic going on! All I want to do is rearrange my sons 21st bday!
@Hotel2Stay booked to stay with your hotel for my mum’s 60th birthday. Due to the COVID-19 outbreak flights have been cancelled. All I want is to reschedule dates but this was declined instead I have to lose all of what I paid for. Should be ashamed during world health crisis!